Job Summary: Duties & Responsibilities:

• Coordinate with maintenance, engineering, parts suppliers, and other stakeholders to expedite orders.
• Make critical decisions regarding repair options, parts sourcing, and alternative solutions.
• Supervise and mentor AOG coordinators.
• Provide guidance and training to team members.
• Foster a collaborative and results-oriented team environment.
• Implement and maintain AOG procedures and protocols.
• Identify and implement process improvements to enhance AOG response efficiency.
• Ensure compliance with aviation regulations and safety standards.
• Establish and manage relationships with parts suppliers, maintenance vendors, and other external partners.
• Support in creation, issuance, execution and monitoring of policies & procedures.
• Monitor workforce level and adjust as required.
• Responsible for time keeping and overtime approvals.
• Ensure compliance with aviation regulations and safety standards.
• Actively participating in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Other duties as assigned.

Behavioural Competencies:

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

• Post-Secondary education in a relevant field
• Minimum 5 years experience in Tech Ops procurement role
• Previous experience in the aviation industry required
• Previous experience in a supervisory/leadership role required
• Previous experience in a procurement role required
• Strong organizational skills with demonstrated ability to meet deadlines
• Superior written and verbal communications skills, coupled with highly developed interpersonal skills
• Effective analytical and presentation skills
• High degree of accuracy and attention to detail
• Experience with AMOS an asset
• Proficiency in Microsoft Office Suite

Company Description: