Czech Republic Job Openings

Rohlik Group

IT HW Support

Ostrava

October 29, 2024

We are looking for a skilled IT Fulfillment Center Support Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of IT systems, networks, and equipment within a fast-paced fulfillment center environment. This role requires a proactive individual with a strong technical background and excellent problem-solving skills to support daily operations, minimize downtime, and ensure the fulfillment center runs efficiently

Your responsibilities
IT Infrastructure Support:
  • Maintain and support IT infrastructure including networks, Wi-Fi, switches, routers, and other IT-related equipment.
  • Technical Support:
  • Provide hands-on technical support to warehouse staff for IT-related incidents.
  • Manage and respond to helpdesk tickets on time.
  • Conduct root cause analysis for recurring technical problems and implement solutions.
Inventory Management:
  • Keep track of IT inventory, including spare parts, cables, and network equipment.
  • Manage asset lifecycle, including procurement, installation, maintenance, and disposal of IT equipment.
  • Collaborate with vendors and suppliers for hardware and software procurement.
System Monitoring & Maintenance:
  • Monitor system performance (network traffic) to ensure optimal operation.
  • Apply software updates, patches, and system upgrades as needed.
  • Assist in maintaining and updating documentation for IT systems, procedures, and configurations.
Project Assistance:
  • Support IT projects including upgrades, migrations, and new technology implementations.
  • Assist in the rollout of new systems, applications, and devices.
Your experience
  • Experience in IT in a similar position for at least 1 year
  • Advanced knowledge: Windows, Android, MS Office, G-Suite, Network Technology awareness, IP Telephony, MFP, Laptop Installation
  • Ability to empathize with users' needs
  • Communicativeness, ability to prioritize well
  • Excellent organizational skills, analytical thinking
  • Advanced knowledge of the English language
  • Ability to quickly learn new things and adapt to the environment
About Rohlik
Rohlik is the leading Central European e-grocer.
Making customers happy in the Czech Republic, Hungary, Austria and Germany.
Are we a good fit?
IT
What we offer

Personal growth
Real impact and meaningful work
Work freedom
Fair remuneration
Peer recognition
Unpaid premium membership
Sport challenges
Great team
Are we a good fit?
Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.

Is it the right one for you?

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