Greece Job Openings
Patrique Mercier Recruitment Nordic
Hungarian Speaking Customer Experience Associate - Remote in Greece
FULL TIME
October 31, 2024
Responsibilities:
- Provide outstanding customer support via phone, email, and chat channels.
- Respond promptly to customer inquiries with accurate and helpful information.
- Effectively resolve customer complaints and issues to ensure satisfaction.
- Assist customers in understanding products and troubleshooting challenges.
- Keep thorough documentation of customer interactions for quality assurance.
- Collaborate with team members to share insights and improve service delivery.
- Stay informed about product updates and industry trends to provide effective support.
- Fluency in Hungarian (both written and spoken) is essential.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or a related role is preferred.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work effectively and independently in a remote environment.
- Familiarity with high-quality consumer products is a plus.
- Proficient in using customer relationship management (CRM) systems and digital communication tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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