Patrique Mercier Recruitment Nordic

Hungarian Speaking Customer Service Financial Sector - Remote in Greece

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is dedicated to connecting talented individuals with top job opportunities throughout Greece. We are excited to announce an opening for a Hungarian Speaking Customer Service representative in the Financial Sector, offering the flexibility of a remote position based in Greece. This role is ideal for professionals passionate about delivering exceptional customer service and possessing a strong interest in finance. In this position, you will assist Hungarian-speaking clients with their inquiries regarding a range of financial products and services, ensuring they receive the highest level of support and guidance. If you are eager to make a difference in the customer experience while enjoying the benefits of remote work, we encourage you to apply!

Responsibilities:
  • Provide outstanding customer service via phone, email, and chat.
  • Assist customers with inquiries related to financial products, account management, and transactions.
  • Resolve customer complaints and issues effectively to ensure satisfaction.
  • Educate customers on financial products and services to enhance their understanding and engagement.
  • Document customer interactions and maintain accurate records in the system.
  • Collaborate with a remote team to improve service delivery and customer satisfaction.
  • Stay up-to-date with financial regulations, products, and best practices relevant to customer inquiries.
Requirements:
  • Fluency in Hungarian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, ideally in the financial sector, is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently in a remote environment and manage time effectively.
  • Knowledge of financial products and services is highly desirable.
  • Proficient in using technology and digital communication tools.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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