Greece Job Openings
Patrique Mercier Recruitment Nordic
Hungarian Speaking Customer Service Financial Sector - Remote in Greece
FULL TIME
October 31, 2024
Responsibilities:
- Provide outstanding customer service via phone, email, and chat.
- Assist customers with inquiries related to financial products, account management, and transactions.
- Resolve customer complaints and issues effectively to ensure satisfaction.
- Educate customers on financial products and services to enhance their understanding and engagement.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with a remote team to improve service delivery and customer satisfaction.
- Stay up-to-date with financial regulations, products, and best practices relevant to customer inquiries.
- Fluency in Hungarian (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Experience in customer service, ideally in the financial sector, is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work independently in a remote environment and manage time effectively.
- Knowledge of financial products and services is highly desirable.
- Proficient in using technology and digital communication tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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