Patrique Mercier Recruitment Nordic

Hungarian Speaking Customer Service for Electronics Company - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment, a leading agency that specializes in matching candidates with excellent job opportunities in their native languages throughout Greece, is currently seeking a Hungarian Speaking Customer Service representative for a prominent Electronics Company located in Athens, Greece. This exciting position is ideal for individuals who have a passion for technology and a commitment to delivering exceptional customer service. As a member of our customer service team, you will assist Hungarian-speaking customers with inquiries, provide support for electronic products, and ensure a high level of customer satisfaction. Your role will be pivotal in maintaining the company's reputation for outstanding service and product knowledge. If you enjoy helping customers and want to work in a vibrant setting, we would love to see your application!

Responsibilities:
  • Deliver high-quality customer service through phone, email, and chat communications.
  • Assist customers with inquiries related to electronic products and services.
  • Effectively resolve customer complaints and technical issues while maintaining a professional demeanor.
  • Provide detailed support on product usage, specifications, and troubleshooting instructions.
  • Keep accurate records of customer interactions and ensure timely follow-up.
  • Collaborate with team members to continuously enhance service quality and customer experience.
Requirements:
  • Fluency in Hungarian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or a related field is advantageous.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently as well as part of a collaborative team.
  • Interest in electronics and familiarity with consumer technology is a plus.
  • Proficient in using digital communication tools and customer relationship management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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