Patrique Mercier Recruitment Nordic

Hungarian Speaking Customer Support for Luxury Jewellery - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is thrilled to offer a remarkable opportunity for a Hungarian Speaking Customer Support representative at a prestigious Luxury Jewelry brand based in Athens, Greece. In this role, you will be at the forefront of delivering exceptional service to a sophisticated clientele, assisting them with inquiries related to luxury jewelry products. Your fluency in Hungarian will enable you to provide a personalized customer experience that reflects the elegance and quality of the brand. If you are passionate about customer service and luxury goods, we invite you to apply!

Responsibilities:
  • Deliver outstanding customer support via phone, email, and chat in Hungarian.
  • Assist customers with inquiries regarding luxury jewelry, including product information, orders, and returns.
  • Effectively resolve customer complaints and issues with professionalism and sensitivity.
  • Provide personalized recommendations based on customer preferences and queries.
  • Document customer interactions accurately to enhance service quality.
  • Collaborate with team members to improve overall customer satisfaction.
Requirements:
  • Fluency in Hungarian (both spoken and written) is required.
  • Exceptional communication and interpersonal skills.
  • Previous experience in luxury customer service or retail is highly desirable.
  • Strong problem-solving abilities with a dedication to customer satisfaction.
  • Ability to maintain professionalism in high-pressure situations.
  • A genuine interest in luxury jewelry and fashion is a significant advantage.
  • Familiarity with customer relationship management systems is a plus.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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