Patrique Mercier Recruitment Nordic

Hungarian Speaking Customer Support for Transportation Services - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment is excited to offer an opportunity for a Hungarian Speaking Customer Support representative for a leading Transportation Services company based in Athens, Greece. In this role, you will play a crucial part in assisting customers with their travel needs and inquiries, providing a seamless and enjoyable experience. If you are fluent in Hungarian and have a strong passion for customer service, we encourage you to apply!

Responsibilities:
  • Deliver exceptional customer support via phone, email, and chat.
  • Assist customers with inquiries about transportation services, including bookings, schedules, and cancellations.
  • Efficiently handle and resolve customer complaints and issues with professionalism.
  • Provide clients with detailed information about services and help guide them in their decision-making.
  • Maintain accurate records of customer interactions for tracking and improvement purposes.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements:
  • Fluency in Hungarian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities and a commitment to customer satisfaction.
  • Ability to work effectively in a team and independently.
  • Interest in the transportation industry is advantageous.
  • Familiarity with customer service software is a plus.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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