Patrique Mercier Recruitment Nordic

Hungarian Speaking Technical Support Roles with relocation - Remote in Greece

FULL TIME

October 31, 2024

Patrique Mercier Recruitment Nordic is pleased to announce an exciting opportunity for Hungarian Speaking Technical Support specialists to join our committed team in a remote role based in Greece. This position includes full relocation assistance, allowing you to enjoy the stunning scenery and rich culture of Greece while advancing your career in a supportive environment. As a Technical Support Specialist, you will assist Hungarian-speaking clients with their technical inquiries, troubleshoot a variety of issues, and deliver exceptional customer service regarding IT products and services. If you possess strong technical skills and a dedication to helping others, we encourage you to apply!

Responsibilities:
  • Provide outstanding technical support to Hungarian-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve various technical issues related to software, hardware, and networking.
  • Guide customers through problem-solving processes with clear and concise communication.
  • Document customer interactions and accurately record the resolutions of technical problems.
  • Collaborate with team members to continually improve service quality and enhance customer experiences.
  • Share feedback on recurring technical issues to assist in refining support processes.
Requirements:
  • Fluency in Hungarian (spoken and written) is essential.
  • Prior experience in technical support or a related IT role is preferred.
  • Strong analytical skills with the ability to clearly explain technical concepts to customers.
  • Excellent communication skills and a strong customer service focus.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Comfortable working in a remote setup, with stable internet connectivity.
  • Willingness to relocate to Greece, with full relocation expenses covered by the company.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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