Patrique Mercier Recruitment Nordic

Hungarian Speaking Video Streaming Support with full relocation - Athens, Greece

Athens

FULL TIME

October 31, 2024

Patrique Mercier Recruitment Nordic is delighted to announce a fantastic opportunity for Hungarian Speaking Video Streaming Support professionals to join our team in the beautiful city of Athens, Greece. This position comes with full relocation support, allowing you to experience the rich culture and ambiance of Greece while providing important assistance to our Hungarian-speaking clients. As a Video Streaming Support Specialist, you will be responsible for helping customers with their inquiries about video streaming services, troubleshooting technical issues, and ensuring an optimal viewing experience. If you are passionate about technology and dedicated to customer service, this role is made for you!

Responsibilities:
  • Provide exceptional support to Hungarian-speaking customers via phone, email, and chat regarding video streaming services.
  • Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
  • Assist customers in navigating service features and guide them through setup processes.
  • Document all customer interactions and maintain accurate records of issues and their resolutions.
  • Work closely with the technical support team to improve overall service quality and customer satisfaction.
  • Collect and report customer feedback to help drive improvements in services.
Requirements:
  • Fluency in Hungarian (spoken and written) is essential.
  • Experience in customer support or a related role, preferably within the technology or streaming sector.
  • Strong communication and problem-solving skills.
  • Ability to troubleshoot technical issues and deliver effective solutions.
  • Familiarity with video streaming platforms and technologies is an advantage.
  • Willingness to relocate to Athens, Greece, with full relocation assistance provided.
  • Self-motivated and adept at managing multiple tasks in a fast-paced environment.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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