Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Customer Service Financial Sector - Remote in Greece

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a prominent agency dedicated to connecting candidates with outstanding job opportunities in their native languages throughout Greece. We are seeking an Italian Speaking Customer Service representative to join our team in the Financial Sector for a remote position based in Greece. This role is tailored for individuals who are passionate about providing exceptional service and have a strong interest in finance. As a customer service representative, you will be responsible for assisting clients with their inquiries, resolving issues, and providing information about financial services and products. Your fluency in Italian will be essential in ensuring effective communication and support for our Italian-speaking clients. If you are looking to make a significant impact in the financial industry while working remotely, this is a fantastic opportunity for you!

Responsibilities:
  • Deliver exceptional customer service via phone, email, and chat to Italian-speaking clients.
  • Assist customers with inquiries related to financial services, accounts, and transactions.
  • Resolve customer complaints and provide effective solutions.
  • Provide accurate information about financial products and services.
  • Document customer interactions in the CRM system.
  • Collaborate with team members to enhance service delivery and client satisfaction.
Requirements:
  • Fluency in Italian (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, particularly in the financial sector, is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently in a remote setting while also thriving in a team environment.
  • Familiarity with financial products and services is a significant advantage.
  • Proficiency in using digital communication tools and customer management systems.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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