Greece Job Openings
Patrique Mercier Recruitment Nordic
Italian speaking customer service for Financial sector - Athens, Greece
Athens
FULL TIME
November 18, 2024
Responsibilities:
- Provide exceptional customer service through phone, email, and chat communications.
- Assist clients with inquiries related to financial products and services.
- Resolve customer complaints and issues promptly and professionally.
- Guide customers through the company's processes, policies, and procedures.
- Maintain accurate and up-to-date records of customer interactions in the CRM system.
- Collaborate with team members to improve service quality and customer satisfaction.
- Stay informed about industry trends and product offerings to better assist clients.
- Fluency in Italian (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Prior experience in customer service, preferably in the financial sector, is an advantage.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work effectively both independently and as part of a team.
- Knowledge of financial products and services is a plus.
- Proficient in using digital tools and customer relationship management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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