Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Customer Service with full relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a leading agency dedicated to connecting talented individuals with exciting job opportunities in their native language across Greece. We are currently seeking an Italian Speaking Customer Service representative with full relocation support for a premier position in Athens, Greece. This opportunity is perfect for those who are passionate about delivering exceptional customer service and have a deep appreciation for high-end products. In this role, you will assist customers with inquiries, resolve issues, and provide expert guidance on our luxury offerings. This position not only allows you to work with a prestigious brand but also provides full relocation assistance to help you settle into the vibrant city of Athens. If you are ready to embrace new challenges and leverage your Italian language skills in a dynamic environment, we encourage you to apply!

Responsibilities:
  • Deliver outstanding customer service through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to luxury products and services.
  • Resolve customer complaints and issues efficiently and effectively.
  • Guide customers through product setup, troubleshooting, and ongoing support.
  • Provide accurate information on product specifications, promotions, and services.
  • Maintain organized records of customer interactions and updates in the CRM system.
  • Collaborate with the team to improve customer service processes and overall satisfaction.
Requirements:
  • Fluency in Italian (both spoken and written) is essential.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service or a similar role is advantageous.
  • Strong problem-solving skills with a customer-centric approach.
  • Ability to work both independently and as part of a collaborative team.
  • Experience with high-end consumer products is a plus.
  • Willingness to relocate to Athens, Greece, with full relocation support provided.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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