Greece Job Openings
Patrique Mercier Recruitment Nordic
Italian Speaking Technical Support for Customers - Remote in Greece
FULL TIME
October 24, 2024
Responsibilities:
- Assist Italian-speaking customers with technical queries via phone, email, and chat.
- Troubleshoot consumer electronics and software issues effectively.
- Provide clear and concise guidance to customers throughout the problem-solving process.
- Document customer interactions and resolutions accurately in the support system.
- Collaborate with team members to improve customer satisfaction and overall support quality.
- Identify common issues and escalate them to the relevant teams for prompt resolution.
- Fluency in Italian (both written and spoken) is mandatory.
- Previous experience in a technical support role is an advantage.
- Strong analytical and problem-solving abilities.
- Excellent communication skills and a customer-centric mindset.
- Ability to work effectively in a remote environment.
- Familiarity with troubleshooting techniques for various technology products is beneficial.
- Self-motivated with the ability to work independently and manage time wisely.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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