Hong Kong Job Openings
Hong Kong Housing Society
Customer Services Officer (Leasing - 2- year contract)
CONTRACT
September 20, 2024
Work type: Contract
Location: Eastern
Categories: Customer Services, Leasing & Marketing
- Assist Manager to prepare and handle all aspects of leasing documents.
- To liaise with solicitor on lease agreements execution requirements and ensure the documentations are prepared in proper manner.
- To arrange lease documents stamping and registration at land registry.
- To preform excellent data management on record tenants and related information for reporting purposes.
- Provide support to the VIP(s) and visit group from presentation to touring if necessary.
- Able to handle all customers enquiries and complaints to ensure all customers are well served in a timely, courteous and professional manner.
- Comply with all services requirements as well as guidelines and operating procedures.
- Perform data entry, prepare reports and general clerical tasks.
- Assist any other duties as may be assigned.
The Person
- Diploma holder or above.
- Minimum 2 years of experience in customer services is preferred.
- Strong common sense, interpersonal and communication skills.
- Able to work independently and interested in communicating with elderly people.
- Good command in both written and spoken English and Chinese (Cantonese and Mandarin)
- Knowledge of MS Windows application, including Word, Excel, Power Point and Chinese Word Processing.
- Detail-minded and able to work with high efficiency.
- Good team player with excellent interpersonal skills and organisational ability.
- Result-oriented, self-motivated with strong multi-tasking skills.
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