Hong Kong Job Openings

Hong Kong Housing Society

Customer Services Officer (Leasing - 2- year contract)

CONTRACT

September 20, 2024

Job no: 494957
Work type: Contract
Location: Eastern
Categories: Customer Services, Leasing & Marketing
The Job
  • Assist Manager to prepare and handle all aspects of leasing documents.
  • To liaise with solicitor on lease agreements execution requirements and ensure the documentations are prepared in proper manner.
  • To arrange lease documents stamping and registration at land registry.
  • To preform excellent data management on record tenants and related information for reporting purposes.
  • Provide support to the VIP(s) and visit group from presentation to touring if necessary.
  • Able to handle all customers enquiries and complaints to ensure all customers are well served in a timely, courteous and professional manner.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data entry, prepare reports and general clerical tasks.
  • Assist any other duties as may be assigned.


The Person
  • Diploma holder or above.
  • Minimum 2 years of experience in customer services is preferred.
  • Strong common sense, interpersonal and communication skills.
  • Able to work independently and interested in communicating with elderly people.
  • Good command in both written and spoken English and Chinese (Cantonese and Mandarin)
  • Knowledge of MS Windows application, including Word, Excel, Power Point and Chinese Word Processing.
  • Detail-minded and able to work with high efficiency.
  • Good team player with excellent interpersonal skills and organisational ability.
  • Result-oriented, self-motivated with strong multi-tasking skills.

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