Position: Assistant Facilities Manager, Soft Services
Location: Hyderabad
Experience: Minimum 6 years in Facility management
Education: Graduate in any stream
Salary: Maximum 48k depending on experience and last CTC
What this job involves:
Duties & Responsibilities
General
- Monthly review of SLAs and KPIs for continued relevance.
- Achieve client satisfaction to expectations.
- Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.
- Develop and implement a strategic programme for pursuing key initiatives and innovation leading to demonstrable continuous improvement.
- Deliver value-creating opportunities to the client by ensuring continuous transfer of know-how from the company business.
- Develop strong relationships with all key personnel in .
Staff Management
- Management of sourcing, hiring, training, and backfill process for all staff.
- Manage and assist with the personal development of all direct reports.
- Develop and manage succession plans and appraisals for all direct reports.
- Ensure company staff are appropriately trained to meet the requirements of their positions.
Vendor Management
- Manage all service contracts, including inspections and quality management of service delivery.
- Prepare tender documentation, evaluation of tenders, prepare contracts.
- Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for .
Property Operations
- Develop and implement procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
- Ensure an adequate supply of materials and services for the proper operation of the facility and enter into supply and service contracts as approved by the client.
- Effectively manage all Administrative, Engineering, and other FM functions, ensuring all procedures, processes, and client requirements are undertaken in a timely and efficient manner.
- Oversee the management of (M&E scope pertaining to including contracts including but not limited to Fire and Mechanical Services).
- M&E works including contractor management.
- Ensure Planned Preventative Maintenance is undertaken in accordance with the schedule.
- Annual Maintenance Contracts (AMC).
- Ensure the implementation and management of Risk & Safety work practices to reduce the interruption to ’s operations.
- Effective team management to ensure smooth operations.
- Develop and implement innovative programmes and processes that reduce the utility costs, increase productivity, and increase the savings.
- Initiate strategies to achieve measurable improvements in energy consumption, in conjunction with all the Building operation teams.
- Coordinate with Building operation teams in setting up and sustaining the best maintenance standards and practices.
- Manage a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management, and Risk management procedures.
- Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment.
- Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations.
- Audit the Building management offices to make sure that the procedures are being followed and adhered to.
- Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures, are maintained at all times.
- Implement and manage an audit programme to ensure the exposure to risk is minimised.
Reporting
- Preparation of budgets and client reports, including financial reconciliation for service contract accounts.
- Prepare Monthly/Quarterly & Annual Reports and present to client.
Key Performance Measures
- Achievement of Contracted Service Levels and Performance Indicators.
- Achievement of contracted Customer Satisfaction expectations.
- Management of resources to ensure no disruption to client business.
- Achievement of savings initiatives as agreed with .
- Delivery of Agreed Initiatives as per client Initiatives Road Map.
- Achievement of IPMP goals as agreed with manager.
Employee Specifications, Key Competencies & Skill Sets
- Client relationship management skills.
- Leadership & Team Building/Management skills.
- Tertiary qualifications in property, building, or facilities management required.
- Knowledge of Occupational Safety requirements.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Contract Administration experience required.
- Excellent people skills and ability to interact with a wide range of client staff and demands.
- Budget and line management skills.
- Good written and oral communication skills.
- Interpersonal skills.
- Analytical skills to develop MIS.
- Excellent presentation skills.
If you’re a graduate in any discipline, you will most likely qualify for this role. You should also have 6-10 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management, and/or business.
Send resume to 8420149100
Job Types: Full-time, Permanent
Schedule:

• Day shift

Experience:

• Facilities management: 6 years (Required)

Work Location: In person