India Job Openings

Wipro Limited

Head of Application Management Group (AMG)

Mumbai

September 3, 2024

Mumbai, India
GSH
3105922

Job Description

Job Title: Head of Application Management Group (AMG)
Location: Mumbai

Job Summary:

The Head of Application Management Group will be responsible for leading the organization’s application management function, overseeing the entire lifecycle of enterprise applications support. This role involves strategic planning, resource management, and operational oversight to ensure that applications meet the organization’s business needs and objectives. The AMG Head will work closely with other IT leaders, business stakeholders, and external partners to drive innovation, enhance performance, and maintain high levels of application availability and user satisfaction.

Roles & Responsibilities:
Role and Responsibilities:

Strategic Leadership:
- Develop and implement the strategic roadmap for the Application Management Group, aligning with the organization's goals.
- Lead the evaluation and adoption of new technologies and practices to enhance application management and support.
- Foster a collaborative and innovative team culture that encourages continuous improvement and accountability.
Team Leadership and Development:
- Build and lead a high-performing team of application managers, specialists, and support staff.
- Provide coaching, mentoring, and professional development opportunities for team members.
Operational Management:
- Oversee the daily operations of the Application Management Group, ensuring efficient management of all enterprise applications.
- Implement and enforce best practices in application lifecycle management, including deployment, maintenance, and decommissioning.
- Ensure compliance with IT service management frameworks and other Governance.
Stakeholder Engagement:
- Act as the primary liaison between the Application Management Group and other business units, ensuring alignment of application services with business needs.
- Manage relationships with key stakeholders, including senior management, to ensure satisfaction with application performance and support.
- Lead regular review meetings with stakeholders to discuss application performance, upcoming changes, and strategic initiatives.
Vendor and Contract Management:
- Oversee relationships with software vendors and internal developer teams, ensuring that contracts and service level agreements (SLAs) are effectively managed.
- Lead negotiations for new contracts and renewals, ensuring the organization receives the best possible terms.
- Monitor vendor performance and ensure that they meet or exceed agreed-upon service levels.
Budget and Resource Management:
- Develop and manage the budget for the Application Management Group, ensuring efficient use of resources.
- Allocate resources effectively across projects and operational needs to meet organizational objectives.
- Identify and implement cost-saving opportunities without compromising on service quality.
Risk Management and Compliance:
- Ensure that all applications comply with internal policies, industry regulations, and security standards.
- Oversee the management of risks associated with application performance, data security, and regulatory compliance.
- Lead initiatives to improve the resilience and security of the application portfolio.
Performance Monitoring and Reporting:
- Implement metrics and KPIs to monitor the performance and health of the application portfolio.
- Provide regular reports to senior management on application performance, project progress, and strategic initiatives.
- Identify and address performance issues proactively, ensuring optimal application availability and reliability.

Qualifications:
Qualifications:

20+ years of experience in IT, with at least 5 years in a leadership role focused on application management.
Proven track record of managing enterprise-level application portfolios and leading large teams.
Strong understanding of application lifecycle management and IT service management (ITSM) frameworks, such as ITIL.
Familiarity with budget management and resource allocation.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

New Job Alerts

Deloitte

GPSC CSS Subcontracts Senior Administrator

Indianapolis

FULL TIME

September 21, 2024

View Job Description

BCFORWARD TECHNOLOGIES PRIVATE LIMITED

Salesforce Developer

Indianapolis

FULL TIME & CONTRACT

September 21, 2024

View Job Description

Lilly

Associate -Project Management Divestiture Task Force

Indianapolis

FULL TIME

September 20, 2024

View Job Description

BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description

Lilly

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description

Looking for similar job?

HSBC

REST, Agile , DevOps/ Delivery Head/ Hyderabad/ Wholesale: 0000KICK

Hyderābād

FULL TIME

August 31, 2024

View Job Description

Exacut Machines

Service Head

Jūnāgadh

FULL TIME

September 1, 2024

View Job Description

QPED BUSINESS SOLUTIONS

Sales Head

Bengaluru

FULL TIME

September 1, 2024

View Job Description

Valueleaf Services

UI Head

FULL TIME

August 31, 2024

View Job Description

RADON INDIA LLP

Head of Sales (Modular Kitchen & wardrobes)

FULL TIME

September 1, 2024

View Job Description

Acetech Heavyfab India Private Limited

Operation Head

Global Director - Identity and Access Management Lead

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description