Job summary

Job requirements

• Strong oral and written communication skills; including process documentation.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Knowledge of various development methodologies, including waterfall and agile/scrum.
• Experience working with IT delivery teams on complex projects.
• Ability to handle multiple tasks concurrently.
• Ability to collect and summarize meeting minutes effectively.
• Excellent stakeholder engagement skills.

• Collaborate with business users to define processes that meet business needs.
• Anticipate the needs of stakeholders affected by process change.

• Develop and define IT requirements to support process and system changes.
• Co-lead design sessions to identify gaps and opportunities.
• Create detailed functional design documents for conversions, interfaces, and reports.
• Coordinate with IT development teams to resolve issues.

• Monitor and drive resolution of issues.
• Document and communicate status updates to team members and Management.
• Estimate resource requirement and determine IT impacted groups.

• The ideal candidate will be a proactive contributor and subject matter expert.
• Demonstrate favorable results through regular leadership and influencing others.

Education

• A minimum of 4 years of experience is required. 3 to 5 years of experience is preferred.
• A Bachelor of Arts or Science Degree required; Information Technology, or related technical field is preferred.
• Demonstrated ability to have completed technical projects.