Ireland Job Openings

NetApp

Snr HR Operations Specialist

Cork

November 5, 2024

If you run toward knowledge and problem-solving, join us

About Net App
Net App is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, Net App is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At Net App, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At Net App, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Snr HR Operations Specialist

Cork, Munster, Ireland

Job category: Human Resources
Job ID: 128334-en_US

Job summary

Are you ready to take on a pivotal role that puts you at the heart of our organization's HR support and services? We're seeking a talented individual to join our team as an HR Support Specialist, where you'll have the opportunity to make a significant impact on our employees and managers.
As the primary point of contact for UK&I HR-related inquiries, you'll provide exceptional customer support, offering guidance and solutions on a wide range of HR subjects. From addressing day-to-day questions to providing insightful advice on employee relations, performance management, compensation, benefits, and HR policies, you'll be the trusted advisor our team relies on.
But this role goes beyond just being a resource for questions. You'll be a driving force behind our HR programs and projects, leading the way in their successful implementation. With your expertise and passion, you'll have the chance to shape our employee experience, driving initiatives such as employee engagement programs, talent development projects, and diversity and inclusion initiatives.
What sets you apart is your ability to work independently and run projects with confidence. You'll have the autonomy to take ownership of initiatives, managing them from start to finish. Your exceptional project management skills and advisory skills will be instrumental in delivering results on time and exceeding expectations.
If you're excited about the opportunity to provide outstanding HR support, drive impactful programs and projects, and contribute to the enhancement of our HR processes and systems, then we invite you to join our team. Together, we'll create an exceptional employee experience and continue to push the boundaries of HR excellence.

Job requirements

Actively support the reasonable response time and follow-up to questions from employees and managers.
Provide consultation to managers in the areas of: Compensation; employee transfer and movement; annual and ongoing performance management including coaching and guidance; Sickness leave & return to work from leave; various HR programs.
Serve as escalation point within the team for complex policy and process questions.
Coach managers and employees through formal and informal performance counselling.
Lead and contribute to the development and documentation of in-scope HR Operations processes.
Drive continuous improvement in HR Operations by identifying areas for change, automation, improved documentation.
Establish and maintain a high level of HR knowledge of required regions.

Skill requirements

Customer service experience, in an (international) HR environment.
Strong communication skills.
Strong organizing and time management skills; ability to effectively manage multiple concurrent requests for support.
Flexible working attitude.
Beyond reproach and the ability to confidentially manage personal and employee information.
Working knowledge of HRIS systems, including SAP/Success Factors, preferred.
Experience working in case and knowledge management software, like Service Now, preferred.
Proficient user of MS Office applications including Outlook, Word, Excel, Power Point. Ability to execute routine and complex reporting using MS Excel.
At least 5 years of related customer service and HR generalist experience, or HR Shared Services
Bachelor’s degree or equivalent HR qualification (CIPD)
Worked in an international company before, with supporting UK&I

Compensation:

The salary offered will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Equal Opportunity Employer:
Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why Net App?
In a world full of generalists, Net App is a specialist. No one knows how to elevate the world's biggest clouds like Net App. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.

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