Malaysia Job Openings

Sperton Malaysia

Customer Service Executive (NOVEMBER INTAKE)

Johor Bahru

FULL TIME

October 18, 2024

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:
Job Scope:
  • Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
  • Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
  • Proficiency in English (both spoken and written).
  • Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
  • Basic Salary:RM2,100
  • KPI/Attendance Allowance:Up to RM400
  • Shift Allowance:Up to RM300
  • Total Potential Salary:Up to RM2,800 per month, including allowances.
Working Hours:
  • Shift Schedule: Rotational shifts.
  • Daily Working Hours: 9 hours per day, including a 1-hour break.
  • Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
  • Full training provided (1 month duration)
This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.
Job Types: Full-time, Fresh graduate
Pay: Up to RM2,800.00 per month
Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift
Supplemental Pay:
  • Overtime pay
  • Performance bonus
  • Yearly bonus
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