Netherlands Job Openings
Rabobank
Client Support Officer (credit control)
Utrecht
FULL TIME
October 16, 2024
Can you imagine, supporting the lending process, handling data and making impact by independently providing customized advice and support to one of the various client teams.
You and your job
As a Client Support Officer you make a contribution by providing advice to Credit Analysts and Front Office concerning system possibilities and managing and accounting risks. You support the Credit Analyst in the administration of the collateral and covenants. They have all the information and knowledge which is needed to service the Wholesale & Rural Europe & Africa clients and internal stakeholders. The outstanding position is in one of the sector teams servicing for example the Food and Agri, Energy Transition or Project Finance clients.
Fine working relationship
“As Credit Controller, you will work in a challenging environment together with enthusiastic colleagues from very diverse backgrounds. Together, we record the agreements made with our clients in systems in order to mitigate the risks for the bank. Because we work for large and interesting clients, the work is never standard and there are always new challenges.
Pieter Nederlof, coordinator Client Support credit control.
An average working day
Are you curious about what would be on your to-do list on an average working day? For instance you will ensure all agreed collateral and covenants with customers are accurately reflected in legal documentation and banking systems. You will act as the bridge between front- and back-office, sharing vital information. Additionally, you will monitor and calculate data for daily and monthly insights into client positions, such as borrowing base limits and covenants. Serving as the single point of contact for internal clients on process issues, you will provide answers and resolve complaints. You will also contribute to the department’s change agenda by assisting with system implementations and suggesting improvements for efficiency. In this role, you can make a difference by providing information and managing accounting risks.
Together we achieve more together than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Client Support.
At Rabobank, our clients always come first. We strive for high customer satisfaction, seamless digital services, and deeper relationships. We embed sustainability in everything we do, daring to make a difference for the world. Balanced growth is key, focusing on operational excellence, efficiency, risk awareness, and regulatory compliance. Rabobank is a great place to be, where we make a meaningful impact for customers and society, and inspire our employees to grow, learn, and take responsibility.
Carolina van den Berg, Teamlead Client Support E&A.
Your future colleagues are looking forward to working with you. They will be glad of your help to provide advice to Credit Analysts and Front Office concerning system possibilities and managing and accounting risk. Working together is the way we work; as 1 supportive Rabobank team. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
You and your talent
Still not sure? Are you a bit nervous about applying for a job? There's no need to be. We'll be happy to receive your application for this vacancy for Client Support Officer at Rabobank. The closing date for this vacancy is October 28.
If you'd like to ask more some questions about the job first, please contact
Carolina van den Berg, Teamlead Client Support Officer E&A via Carolina.van.den.berg@Rabobank.com or 06-15083735.
If you have any questions about working at Rabobank and the process, then Lonneke Boelens, please contact Recruiter via Lonneke.Boelens@Rabobank.nl.
The information below may also be useful for you:
You and your job
As a Client Support Officer you make a contribution by providing advice to Credit Analysts and Front Office concerning system possibilities and managing and accounting risks. You support the Credit Analyst in the administration of the collateral and covenants. They have all the information and knowledge which is needed to service the Wholesale & Rural Europe & Africa clients and internal stakeholders. The outstanding position is in one of the sector teams servicing for example the Food and Agri, Energy Transition or Project Finance clients.
Fine working relationship
- in the team Client Support together with 20direct colleagues in team, overall 60+ colleagues, serving 8+ sector teams.
- Highest diversity in nationalities, gender, and religions 36-40 hours per week
“As Credit Controller, you will work in a challenging environment together with enthusiastic colleagues from very diverse backgrounds. Together, we record the agreements made with our clients in systems in order to mitigate the risks for the bank. Because we work for large and interesting clients, the work is never standard and there are always new challenges.
Pieter Nederlof, coordinator Client Support credit control.
An average working day
Are you curious about what would be on your to-do list on an average working day? For instance you will ensure all agreed collateral and covenants with customers are accurately reflected in legal documentation and banking systems. You will act as the bridge between front- and back-office, sharing vital information. Additionally, you will monitor and calculate data for daily and monthly insights into client positions, such as borrowing base limits and covenants. Serving as the single point of contact for internal clients on process issues, you will provide answers and resolve complaints. You will also contribute to the department’s change agenda by assisting with system implementations and suggesting improvements for efficiency. In this role, you can make a difference by providing information and managing accounting risks.
Together we achieve more together than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Client Support.
At Rabobank, our clients always come first. We strive for high customer satisfaction, seamless digital services, and deeper relationships. We embed sustainability in everything we do, daring to make a difference for the world. Balanced growth is key, focusing on operational excellence, efficiency, risk awareness, and regulatory compliance. Rabobank is a great place to be, where we make a meaningful impact for customers and society, and inspire our employees to grow, learn, and take responsibility.
Carolina van den Berg, Teamlead Client Support E&A.
Your future colleagues are looking forward to working with you. They will be glad of your help to provide advice to Credit Analysts and Front Office concerning system possibilities and managing and accounting risk. Working together is the way we work; as 1 supportive Rabobank team. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
You and your talent
- Professional and intellectual ability on university/higher educational level;
- You have banking or financial work experience;
- 1 year of customer support/client facing experience;
- Fluent written and verbal communication in English is required;
- Experience in the analysis of corporate customers and managing deal processes is preferred;
- Knowledge and/or affinity in the areas of lending, structuring complex financing, credit risk management and loan documentation;
- You have an A1/A2 level in Dutch and want to improve it;
- You have a strong analytical capacity are pro-active and have a hands-on mentality with a focus to act as one team and to support and offer the best service to our customers.
Still not sure? Are you a bit nervous about applying for a job? There's no need to be. We'll be happy to receive your application for this vacancy for Client Support Officer at Rabobank. The closing date for this vacancy is October 28.
If you'd like to ask more some questions about the job first, please contact
Carolina van den Berg, Teamlead Client Support Officer E&A via Carolina.van.den.berg@Rabobank.com or 06-15083735.
If you have any questions about working at Rabobank and the process, then Lonneke Boelens, please contact Recruiter via Lonneke.Boelens@Rabobank.nl.
The information below may also be useful for you:
- We may hold the interviews through a video call or in person at our Utrecht office.
- If you are the candidate who perfectly fits all the criteria, you can be placed in scale 8.
- Applications without a motivation letter will not be reviewed.
- You hold a valid living and working permit for the Netherlands.
- You can find answers to the most frequently asked questions on rabobank.jobs/en/faq.
- A security check is part of the process.
- We respect your privacy.
- #LI-LB1
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