Intern Commercial Service Program Management

Amsterdam (The Netherlands) – The Commercial Service Program Management intern will be a member of the Commercial Service Program Management team. In this role, the intern will be responsible for reviewing and developing new communication templates for external customers communication.
About TPV Technology
TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV’s and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world’s major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.
About MMD
MMD is a wholly-owned company by TPV, established in 2009 through a brand license agreement with Philips. MMD exclusively markets and sells Philips-branded LCD displays worldwide. Taking advantage of Philips brand image and TPV’s manufacturing expertise, MMD uses a fast and focused approach to bring innovative products to consumers. MMD serves worldwide markets from major regional offices including Amsterdam, Shanghai, Singapore, São Paulo and Fremont (EPI). Through its network of local sales teams MMD works with all major IT distributors and resellers. The company’s design and development center is located in Taiwan.
Responsibilities

• Review and analysis: analyze current service scenario communications, identifying areas for improvement and alignment with operational standards.
• Template development: create and update communication templates for external customer interactions, ensuring clarity, consistency, and professionalism.
• Cross department collaboration: work closely with the operations and customer service teams to ensure communication templates reflect the company’s processes and goals.
• Quality assurance: ensure all communication templates adhere to brand guidelines, tone, and messaging consistency.
• Documentation: maintain organized records of templates, revisions, and communication scenarios for future reference.
• Feedback integration: Gather feedback from internal teams and external customers, incorporating suggestions into template revisions to enhance effectiveness.

Key requirements

• Academic / Higher Business School
• Analytical skills
• Good English communication skills
• Proficiency in Microsoft Office (Word, Excel, Power Point)
• Team Player, willing to take on new initiatives

What we can offer you

• Fulltime internship position in Amsterdam (next to Amstel station)
• Combination of office and home working (as required)
• International and dynamic working environment
• Friendly team to help you learn and develop
• Room for own initiative
• Monthly internship allowance between 650-750 EUR.
• Commuting allowance

Do you want to know more about this internship or are you ready to apply? Please enclose your English CV and a short motivation and contact the recruitment team via info@careersattpvision.com