Are you a natural leader with a passion for project management? Do you want to contribute to process and results improvement within a dynamic and international organization? Then we are looking for you as our Project Manager at Cygnific!


What will you do?
As a Project Manager, you will be responsible for defining, managing, and implementing operational and strategic projects. Under the guidance of a Black Belt, you ensure that projects are delivered on time and within budget. You play a crucial role in identifying improvement opportunities within our processes and translating these into concrete actions and results.


Your key responsibilities:

• Project definition: Analyze operational processes, identify improvement opportunities, and translate these into achievable project goals.

• Feasibility checks: Assess new business requirements and advise on their feasibility, in collaboration with our New Business Manager.

• Project management: Coordinate and lead project teams, monitor budgets and deadlines, and ensure efficient execution.

• Continuous improvement: Identify bottlenecks in processes and propose solutions that lead to organizational improvements.

• Networking: Maintain relationships with internal and external stakeholders and represent Cygnific in relevant external meetings.

Who are we looking for?
You are someone who knows how to take action and is driven by results. You have a keen eye for detail and understand how to organize and complete complex projects. Additionally, you have a strong affinity for process improvement and are familiar with Lean Six Sigma methodologies.


What do you bring?

• Higher vocational or university-level thinking and working experience.

• 2-3 years of experience in a commercial and service-oriented environment.

• Knowledge of business processes and developments within Call Centers and the Loyalty Business.

• Excellent command of Dutch and English.

• Experience with project management and familiarity with Lean Six Sigma (Green/Black Belt is a plus).

• Strong knowledge of Microsoft Office.

Competencies you possess:

• Team player: you collaborate well with others to achieve common goals.

• Adaptability: you are flexible and can quickly adapt in a changing environment.

• Problem-solving: you make well-considered decisions and offer solutions to challenges.

• Planning and organizing: you know how to prioritize and manage resources efficiently.

• Communication skills: you communicate clearly and convincingly, both in writing and verbally.

• Customer and result-oriented: you go the extra mile to achieve goals and meet customer needs.

What do we offer you?

• A challenging position within a dynamic, international work environment.

• The opportunity to further develop your project management skills and expertise in Lean Six Sigma.

• A collaborative atmosphere where teamwork is key.

• An attractive salary and good secondary benefits.

Do you want to contribute to Cygnific’s growth and development? Apply now and become part of our driven team!