About Trusted Shops
Trusted Shops is one of the fastest-growing Saa S/Tech companies within the European e-commerce with now more than 800 employees. Our corporate culture is all about team spirit and we build it with positive energy, transparency and mutual trust. We work both from home and from one of our offices in Amsterdam, Cologne, Lille, Barcelona and Warsaw. Within the Dutch office, we work with a team of 50 colleagues to support brands such as Body&Fit.com, Hunkemöller.nl and Intertoys.nl. More than 30,000 online shops and 30 million consumers are now part of the Trusted Shops "Community of Trust," where they do business with each other safely thanks to various trust products such as the Trusted Shops quality mark, buyer protection and customer reviews.


Team Lead Sales
At Trusted Shops, we are looking for a management professional to lead one of our three sales teams in the Benelux. Our current team is characterized by stability, achieving targets, independence, customer focus, and a positive working atmosphere. In this position, you can have a positive impact on both the customer and the team.
Your team mainly actively approaches web shops to assess whether our solutions match their needs. The focus is on web shops that already generate considerable turnover and are looking for a comprehensive trust solution, both in the Netherlands and in Europe. You support your team members by, among other things, providing them with analyses, carefully following up on leads and advising and assisting in customer conversations. Customer satisfaction is of paramount importance at Trusted Shops. This starts within your team. You therefore also work closely with other colleagues in the local management team and other support departments.


Your responsibilities:

• Lead, coach, and motivate a team of experienced sales account executives focused on new business
• Develop strategies and activities to enable and support your team in their operational sales activities
• Define and implement sales strategies with focus on new business and new customer acquisition
• Provide training and coaching in collaboration with our internal sales coach and enablement team
• Analyze KPIs and identify opportunities for improvement.
• Study market dynamics and competition to optimize our strategy.
• Coordinate team activities for good mutual cooperation.

• Minimum 5 years' experience in Sales/New Business.
• Minimum 2 years’ experience in a leadership position.
• Experience within the E-commerce/Tech/Saa S sector is a plus.
• HBO/WO working and thinking level
• Strong analytical skills, and are result-oriented and creative in coming up with solutions.
• You get a lot of energy from supporting colleagues - a natural People Manager.
• You enjoy interacting with entrepreneurs and E-commerce Managers.
• You are fluent in both Dutch and English.

What we offer you

• Hybrid working, with at least 3 office days per week.
• Working from the unique A'DAM tower next to Amsterdam Central Station.
• You will be part of the Benelux Management Team.
• Joint Friday afternoon drinks with other companies on the roof terrace of the A'DAM tower.
• A competitive salary with attractive bonuses.
• Travel allowance.
• Good pension scheme.
• 25 holidays.
• Health Pass - Save for an extra day off for the following year.
• Training and mentoring to support your personal and professional development.
• Good progression opportunities.
• A catered lunch and fruit at the office.

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust