At Huttopia we are looking for a German speaking reservations assistant. Your new workplace, an office in the city center of Utrecht, receives all e-mails and telephone calls from our German-speaking, Dutch-speaking and English-speaking camping guests. There are now more than 100 Huttopia campsites, spread over 8 countries, including the Netherlands and France. In this job you keep that holiday feeling all year round!
What will you be doing?
Within a small team you are the one handling contact requests in the German language: emails and phone calls about existing reservations, making new reservations by phone or giving information about the different campsites and which one suits the customer best.
We will make sure that you will learn everything there is to know about destinations, different types of campsites, accommodations and facilities on the Huttopia campsites.
So as a travel agent, you will often work independently but you will also work as part of a real team with your colleagues.
The atmosphere is informal and a sense of humor is appreciated, but of course we also work hard!
Furthermore, the daily tasks of our travel advisors consist of:
· Making quotations;
· Making changes to reservations;
· Handling cancellation requests;
· Actively selling extra services (sheet rental, cleaning of the accommodation, etc.);
· Advising customers about our beautiful campsites;
· Handling reservation requests by phone and email;
· Handling B2B reservations.
Who are you?
In our new colleague we are looking for the following:
· Languages: excellent command of the German and English language (written and spoken), knowledge of Dutch is preferred;
· Experience: a first working-experience in customer contact;
· Professional: customer friendly and a pleasant telephone voice;
· Personal: stress resistant, flexible and a team player.
Also it’s no problem for you to work on Saturdays a few times a month.
Working hours vary between 8am and 6pm.
What does Huttopia offer you?
· Salary: based on experience and the Travel Industry Collective Agreement, €4,30 gross per hour;
· Contract: 1 year, but our intention afterwards is a fixed contract;
· Hours: 28-32 hours per week (Mon-Sat);
· Colleagues: a small but motivated team;
· Holidays: 24 vacation days based for fulltime and 8% vacation allowance;
· Location: a brand new office in the center of Utrecht, perfectly accessible by public transport, and with a roof terrace;
· Extras: commuting allowance, employee discount, team dinners/drinks;
· Travelling: participating in and organizing fairs for example (1-2x per year);
By choosing Huttopia, you are choosing a young, international and stable company as an employer. Huttopia is originally a French family company exists since 1999!
We are developing rapidly at an international level.
We bring people and nature back together - in unique locations and with our own unique accommodations.
Would you like to know more about Huttopia? Visit https://europe.huttopia.com/en/and https://corporate.huttopia.com/en/
Do you think you are the ideal candidate to join the reservations team with your German communication skills?
Then quickly send your CV and motivation to job-ne @ huttopia.com, and we will get in touch with you as soon as possible to let you know if you qualify for this exciting job!
We look forward to meeting our new colleague!
Job Types: Part-time, Temporary, Permanent
Contract length: 12 months
Pay: €14,30 per hour
Expected hours: No less than 28 per week
Application Question(s):

• Heb je ervaring met klantcontact?
• Ben je beschikbaar op zaterdag?

Language:

• Nederlands (Preferred)
• Duits (Required)
• Engels (Required)

Work Location: In person