The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders.

Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui.

Application and Process Analyst

Use your technical & social skills to help MFAT deliver the best in operational policies & processes!

• Work on interesting projects with great stakeholders * Grow your policy & process analysis skills * Publish content and support application enhancements

Kōrero mō te tūranga - About the role

As the Application & Process Analyst, you’ll work in the Business Process Management (BPM) unit to support their content delivery model and handle maintenance of the Business Process Portal (BPP) application. The BPM unit works across all of MFAT to develop and deliver operational policies & processes, so you’ll get to learn about finance, property, diplomatic protocol, security, procurement, and so much more.

This role is a hybrid of managing business relationships, publishing content to the BPP, and working on technical needs, so it’s a great chance to show your versatility. In return, you’ll be supported by a team with a wealth of business analysis knowledge, who are excited for you to succeed in this role.

Some of the key things you’ll do in this role are:

• Facilitate policy and process delivery to help address business opportunities * Develop dashboard reports and application insights for senior management * Plan and deliver the BPM communications strategy * Provide quality assurance and peer reviews on new content * Collborate with key IT resources to deliver technical maintenance and application improvements * Support and train the business on using the Business Process Portal

For more detail you can view a copy of the position description here.

The full salary range for this role is between $70,784 and $90,446 total remuneration, inclusive of our 3% Kiwi Saver employer contribution.

Mā‎ wai te mahi nei? – Who are we looking for?

We’d like to hear from you if you bring the following:

• Strong stakeholder management skills, especially in establishing and maintaining new relationships * Familairity with authoring operational content, like policies and/or processes * Excellent workload organisation skills * Great eye for detail and troubleshooting technical hiccups * Ideally, experience with Share Point or other content management systems

Ideally you will also have a good understanding of tikanga (Māori customs and protocols), with the ability to weave te ao Māori (the Māori worldview) into your work.

If you are just starting on this journey that’s OK too – as long as you have a willingness to learn and a desire to develop your cultural capability. As a Te Tiriti o Waitangi partner, this is important to us and we offer training and support.

Ngā hua o te mahi i te Manatū Aorere - Why MFAT?

We are committed to a focus on leadership, talent, training and development, and flexible work options. Check out our benefits page to find out more about why we love working here.

MFAT is Rainbow Tick accredited. We value diversity and are committed to providing an inclusive culture where everyone feels supported, valued, and a sense of belonging. We welcome applications from people from a diverse range of backgrounds.
You can find out more about our staff networks and our Diversity and Inclusion Strategy here

Mō mātou - About us

Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous. By building connections with and influencing other countries and international institutions, we advance New Zealand’s interests and pursue New Zealand's values. We provide advice to the Government on the implications for New Zealand of what is happening in the world.

Me pēhea te tuku tono - To Apply/Interested?

Apply today with your CV and cover letter.

For a confidential discussion please contact Ash Jaidka.

To be considered for this position you must be a New Zealand Citizen or Permanent Resident and able to obtain and maintain a NZ Government National Security clearance at Confidential level.

Use this online tool to self-check your eligibility for a Confidential security clearance. Please note that this tool is not part of the formal security clearance process:

http://www.protectivesecurity.govt.nz/eligibility-tool

Let us know if you need any support or have any access requirements that will help you through the recruitment process.

Applications close at 9pm on Tuesday 3rd September 2024.

Please note: This is not a Foreign Policy/diplomatic role. This is a ‘Corporate’ role (known here as a Specialist role) based in central Wellington, NZ.

While it is not usual for specialist staff to be ‘posted’ outside of NZ, from time to time a specialist role overseas becomes available at one of our embassies, high commissions, missions or consulates. To be considered for one of these positions you would need to apply and be considered via a competitive recruitment process.

If you do have an interest in an MFAT foreign policy/diplomatic career, you would be welcome to apply for this either via our graduate recruitment or mid-level foreign policy recruitment campaigns.