Nigeria Job Openings
Fadac Resources
Customer Service Manager
Lagos
FULL TIME
October 23, 2024
JOB RESPONSIBILITY:
- Timely implementation of Promotions, price update and directives from HO.
- Provide excellent customer service and support to clients.
- Prepare detailed reports on service performance and feedback.
- Dealer escalation resolution and issues handling.
- Customer satisfaction and Happy calling ∙Call center management handling.
- Oversee the daily operations of service centers – In line with the organization’s Vision
- Minimum 5 years related experience in Electronics Service Centre
- Bachelor Degree (BE preferred)
- Ability to effectively communicate with people at all levels and from various background
- Receptive to Travel
Experience:
- Management: 1 year (Preferred)
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