Apply for Agent Role at Acquire BPO

Philippines Job Openings

Acquire BPO

Agent

Pasig City

FULL TIME

September 6, 2024

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

POSITION DESCRIPTION

Agent
Location: Ortigas
Reporting to: Team Leader

We’re an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

A SNAPSHOT OF YOUR ROLE

As an Agent you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

What you get to do every day as an Agent:

Log into telephony platform to receive inbound calls.
Promote and sell the client’s services, pricing and products with the expectation to sign the customer up.
Support a range of customer classes, such as residential Customers and small and medium enterprise Customers.
Speak with Customers and prospective Customers in each Customer Class to provide and explain relevant Marketing Materials.
Monitor webchat the same as an inbound sales call. Go through offers, compare bills, rates, answer questions etc.

A BIT ABOUT YOU

At least 6 months of Retention Experience

MEASUREMENT OF SUCCESS

Account Specific Metrics
Client satisfaction metrics
Compliance level of company policies

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

Join the A-Team and experience the A-Life!

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Pasalubong Philippines

Marketing Associate

Pasay

FULL TIME

November 19, 2024

View Job Description

Hexamatics

PPC Specialist

Manila

FULL TIME

November 19, 2024

View Job Description

CIIT College of Arts and Technology

Senior High School Teacher

Quezon City

FULL TIME

November 19, 2024

View Job Description

Nexus Workforce, Inc.

Store Crew/Cashier

Bauan

FULL TIME

November 19, 2024

View Job Description

PM Consulting

Call Center Agent - Insurance Claims (HYBRID in Taguig, NIGHT SHIFT)

Taguig

FULL TIME

November 19, 2024

View Job Description

Looking for similar job?

Prime Summit Life Insurance Agency

Part-Time Licensed Insurance Agent

Victoria

FULL TIME & PART TIME

August 30, 2024

View Job Description

November 19, 2024

View Job Description