Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun , underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!

• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role
As an Associate HR Business Partner is a key person within the human resources function of an organization. Principally, reporting to the HR Business Partner, the Associate HR Business Partner is responsible for the day-to-day management of HR operations, which means that they manage the administration of the policies, procedures and programs of the organization to drive employee engagement and retention.

• Account Management – Work in partnership with the business to provide specialist coaching, support and influence that enable business to effectively deliver their people plans. This role plays an integral part in success assigned departments by developing effective working relationships, influencing and challenging the management team, and the development and delivery of their people plans in support of the achievement of the business area and HR strategies.
• Provide support in the areas of Performance Management, Employee Engagement, Employee Development, Employee Relations and Discipline by communicating with agents and associates in the business units assigned.
• Build and maintain effective stakeholder relationships through proactive business programs and problem resolution.
• Talent Engagement and Retention - Responsible for setting an employee friendly environment, which builds a good platform for reaching the goals and where employees feel their personal contribution to the results of the organization.
• Promote harmonious relationships, camaraderie and cooperation within the Company by organizing activities and events that support and enhance employee morale.
• Coordinate the production managers in taking care of the movement of employees, promotion, layoff, transfer, resignation, etc.
• Conduct exit interviews, employee surveys and focus group discussions
• Coordinates Employee Engagement activities.
• Employee Relations & Discipline- Work in partnership with the business to manage employee by building management responsibility and capability for managing ER issues and improve the effectiveness of consultation.
• Conduct administrative investigations of violations of Code of Conduct and Good Behavior for staff and management team members
• Conduct employee relations concerns, including but not limited to counseling and discipline
• Determine type of disciplinary actions that will be imposed on certain offenses based on the Company handbook
• Draft Notices to Explain, Notices of Conference and Notices of Decision
• Write email correspondence to relevant persons in the department the employee under investigation belongs to regarding Notices to Explain, Notices of * Conference and Notices of Decision to asking for their recommendation on the penalty to be meted out
• Draft Notices of Preventive Suspension
• Policy Cascade and Compliance
• Responsible for the overall compliance of the HR solutions and HR Procedures applied at the business assigned.
• Help identify gaps in existing HR policies and contribute to the development of new HR policies and procedures.
• Organize orientation/briefings for Supervisors and Managers regarding new policies and procedures

Others

• Proactively gain client feedback to aid HR functions improve service levels and alert HR areas where an issue/project may impact on other areas

What You’ll Bring

• Very good comms skills (written and verbal)
• Has strong HR BP background (3-5years)
• Background in the BPO industry

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

What are you waiting for?
Join the A-Team and experience the A-Life!
Job Type: Full-time
Pay: Php35,000.00 - Php50,000.00 per month
Benefits:

• Company events
• Health insurance
• Opportunities for promotion

Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• 13th month salary
• Overtime pay