JK Network Services

Customer Service Representative

Quezon City

FULL TIME

October 18, 2024

POSITION NO.1
COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.
Position: Customer Service Representative
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 30,000 - Php 40,000 (Negotiable)
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up

BENEFITS:
*HMO with 2 dependents
*Retirement Plan
*Medical Reimbursement
*Insurance Coverage
*30 leave credits per year

JOB REQUIREMENT:
*Open for Non-Bachelors Degree
*At least 2-3 years Call Center experience
*Amenable to work in a shifting schedule
*Amenable to attend face to face interview once requested
*Amenable to be train on site

JOB RESPONSIBILITIES:
*Accountable for providing outstanding customer care and customizing solutions for esteemed clients of commercial banking.
*Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.
*Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories
*Work together with stakeholders to address a client's issue.
*Other task as assigned

RECRUITMENT PROCESS:
*Assessment (FACE TO FACE)
*HR Screening (PHONE)
*Operations Interview (FACE TO FACE)
*Reference Check
*Job Offer

Job Type: Full-time
Pay: Php30,000.00 - Php40,000.00 per month
Benefits:
  • Health insurance
  • Life insurance
Schedule:
  • 8 hour shift
Supplemental Pay:
  • Bonus pay
  • Commission pay
  • Tips
Work Location: On the road
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