• Assist customers and address concerns and inquiries through inbound call services and email support using the English language.
• Ensure accurate and timely responses to customer queries.
• Record and maintain customer interactions in the database.
• Strive to meet or exceed customer satisfaction and service level targets.
• Maintain up-to-date knowledge of products and services to assist customers effectively.
• Adhere to department and company policies and procedures while assisting customers
• Exemplifies commitment and flexibility towards work
• Attendance adherence is very essential.

Job Type: Full-time
Pay: Php16,000.00 - Php20,000.00 per month
Benefits:

• Free parking
• On-site parking
• Paid training
• Staff meals provided
• Transportation service provided

Schedule:

• 8 hour shift
• Evening shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Overtime pay

Ability to commute/relocate:

• Baguio City, Benguet: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo 10-days training before becoming a probationary employee?

Education:

• Senior High School (Required)

Experience:

• Customer Support Representative: 1 year (Required)

Language:

• English (Required)

Location:

• Baguio City, Benguet (Required)