Philippines Job Openings

HAA-Jones Lang LaSalle (Philippines), Inc.

Phillipines Workplace Lead

Pasig City

FULL TIME

October 11, 2024

ROLE AND RESPONSIBILITIES

OVERALL ROLE
The Assistant Facility Manager will (lead a team of engineers, technical managers and technical services team to) oversee the operations of all building systems and ensure they run efficiently, safely and cost-effectively. He/she is also responsible for achieving excellence in critical environment maintenance management program at client’s premise, ensuring highest standards delivered and best practices implemented. (Together with a team of engineers,) the Engineering Manager is to provide comprehensive engineering, critical environment management and technical services to client, with a focus on continuous improvement and risk management.

MAJOR RESPONSIBILITIES
  • Leadership (where applicable)
    • Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
    • Develop and sustain a high-quality well motivated team
    • Lead by example and groom the team in achieving maximum client satisfaction level
    • Provide technical advice and guidance for service delivery team
  • Client/Stakeholder Management
    • Manage the key client team representatives effectively to ensure that expected service levels are achieved
    • Build strong working relationships with key client representatives and promote JLL’s EOS platform and provide a key linkage between the wider JLL organization and the client representative and account team
    • Coordinate with stakeholders to ensure smooth delivery of programs and procedures
  • Procurement & Vendor Management
    • Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
    • Plan and manage budgets for Engineering & Operational contracts
    • Manage contract vendors for technical services
  • Risk Management
    • Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
    • Ensure proper engineering documentation and adherence to the established change management controls for all sites
    • Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
    • Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
    • Ensure compliance with statutory regulations on fire, health and safety standards
    • Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives
    • Adhere to Jones Lang La Salle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Site Operations
    • Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
    • 24/7 emergency call support and site attendance is required
    • Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
  • Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang La Salle
  • Continuous optimization of processes, tools and documentation
  • Achieve Key Performance Indicators and Service Level Agreement target
    CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

    Ideal Experience
  • Min. 3 years prior Facilities Management experiece

  • Quest for Excellence
    • Has an eye for detail to ensure the best delivery of services
    • Goal-oriented, able to focus on meeting all performance targets
  • Problem Solving & Strategic Thinking
    • Capacity to deal with ambiguity and solve complex problems effectively
    • Analytical, proven ability to solve problems using a quantitative approach
    • Proven ability to employ holistic approaches and looks at long term solutions
  • Project Management & Organizational Skills
    • Excellent planning & organizational skills to prioritize work and meet tight deadlines
    • Proven ability to manage multiple and complex operational matters on a daily basis
      Other Personal Characteristics
  • Demonstrated superior client relationship skills – able to interact with high authorities to manage conflicts and balance conflicting interests between client and firm requirements and has a customer-oriented attitude; also demonstrates a proactive and professional approach to customer service
  • Demonstrated superior people management skills – ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
  • Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
  • Self-motivated and confident
  • Flexible – able to adapt to rapidly changing situations
  • Proven ability to initiate and follow through with improvement initiatives
  • Able to work independently and be a team player
  • Ability to effectively deal with stressful situations
  • Exhibits honesty & trustworthiness
  • Open to new ideas & willing to challenge status quo
    KEY STAKEHOLDERS
    Engineers/ Technical Staff
    Client Staff
    Vendor Staff
    Government authorities

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