Background of company
Joyce & Diana stands as the premier online bedding brand within the Philippines' thriving e-commerce landscape. Our presence extends across prominent platforms, including Lazada, Shopee, Tik, and Zalora, underlining our commitment to reaching customers where they are. Furthermore, we have cultivated a robust social media presence on platforms such as Instagram and Facebook, engaging with our audience and fostering brand loyalty.
Our dynamic e-commerce team embodies intelligence, energy, and unyielding ambition, driving our brand's continued growth and innovation. Beyond our digital endeavors, we proudly serve as a trusted supplier to various retail establishments throughout the Philippines. In fact, we are the foremost bedding supplier in the country, reflecting our dedication to quality, reliability, and customer satisfaction.
Primary responsibilities:

• Take full ownership of all aspects of all of our existing and future online stores
• Drive sales and marketing efforts to hit sales quota for responsible stores
• Work with and supervise ~6 Account Owners to achieve sales target set for all Shopee stores
• Train, mentor and develop Account Owners to become more effective and efficient in the stores handled
• Manage livestreamers for Lazada/ Shopee
• Develop sales and marketing advertising strategies for Lazada or Shopee stores and oversee execution; propose monthly budget and ensure follow through with budget
• Responsible for sales report, insights gathering and market analysis vs competitors
• Fully Responsible for Sales Registration, Marketing Initiatives, Livestream Concepts & Schedule, Stocks in Store, After Sales & Customer Relations & Manual Sales Discount for all sales events
• Ensure orders are sent on time and report any backlog or problematic orders, otherwise escalate to factory side or report supervisor immediately

Experience requirements

• At least 8+ years of relevant experience, ideally in ecommerce platform (Lazada, Shopee) or e-commerce team of retailer or brand
• With experience of managing a team
• Excellent presentation and communication skills, speak fluent English
• Adequate knowledge of social analytics, online marketing and major marketing channels
• Able to work under pressure at a fast-paced, challenging environment
• Flexible in work taskings – may need to OT (with OT pay) for mega events occasionally
• Must be proactive with good working attitude – not afraid to speak up when you see rooms for improvement, as your opinions will be valued
• Demonstrate confidence and leadership to work with other teams
• College degree is a must

Job Type: Full-time
Pay: Php45,000.00 - Php70,000.00 per month
Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to work on a Monday to Saturday face to face arrangement?