Royal Tea is a leading bubble tea brand in South Africa, which began its journey in 2017 with a single store on Kloof Street in Cape Town, aiming to introduce contemporary Chinese tea culture to South Africa. Since then, we've grown and now have locations in the V&A Waterfront, Cavendish Mall in Claremont, The Riverlands Mall in Observatory, and Rosebank in Johannesburg.
Our curated menu presents an authentic selection of tea based beverages made from high grade, fresh ingredients; from classic bubble tea to refreshing fruit infused green teas. We also offer a selection of specialty cakes, desserts and soft serve ice-creams.
You can visit us 7 days a week at our stores or find us at the Neighbourgoods Market every Saturday and Sunday. Explore our full menu online, and discover our Royal Tea Basics range—designed to bring the Royal Tea experience straight to your home.
If you have any questions, please don't hesitate to reach out.
We are looking for a dynamic tea-rista to join our team!
Key responsibilities:
1. Customer Service
-Deliver consistent service to all customers;
-Greet and Acknowledge all customers;
-Listen to customers and educate them about the brand and products.
2. Sales
-Sell to every customer to achieve daily, weekly, monthly sales targets.
-Be passionate and knowledgeable to secure sales.
3. Teamwork
- Communication
-Support to team members to deliver to clients and to the business.
4.Operations
-POS: Adequate knowledge of the system.
-Cash up: Make sure all cash ups are properly done,
-Stocktake: accurate stocktake.
-Stock Management: be prepared to organise stock and ensure that stock is correctly measured and utilised.
-Product Knowledge: have adequate knowledge of all the products
-Hygiene – housekeeping, all work station is kept clean at all times
-Punctuality: be on time and know the reason you come to work
-Dress Code: Aprons on at all times and clean and presentable
-Team Player: be able to work together to achieve the same goals
-Health & Safety: hand wash and soap must be always available. Follow the instructions when using the machines
-Company policies and procedures: to be followed as always.
-Promotions: ensure you communicate all promotions to all customers
Requirements:
1. At least 1 year full time working experience in the cafe industry;
2. Fluent in English
3. Positive personality
4. SA citizen or have valid working visa.
Job Type: Full-time
Pay: R5 000,00 - R6 000,00 per month
Experience:

• working in a cafe: 1 year (Required)

Location:

• Cape Town, Western Cape (Required)

Application Deadline: 2024/10/31
Expected Start Date: 2024/11/15