South Africa Job Openings
Sanlam
Commercial Underwriter - Johannesburg (JG 9)
Bellville
FULL TIME
October 23, 2024
Santam’s Intermediated Business’ division currently has an exciting opportunity available for a Commercial Online Underwriter (COE), who will be based within the Online Broker department. (Johannesburg)
COE’s are responsible for taking sound underwriting decisions through mandates and taking initiative. The COE is a key source of knowledge and leverage to the business at large. COE is the gate keeper of the health of the risk.
- Effective underwriting of complex risks (new business, renewals, ad-hoc)
- Identifying re-insurance and appropriate action
- Effective screening actions
- Providing quality and correct feedback on high level technical queries
- Working within higher level mandates
- Ownership of non-standard commercial products
- Negotiating with internal and external clients
- Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
- Strong retention (profitability and growth) focus
QUALIFICATIONS AND EXPERIENCE
- A minimum of 6 years underwriting experience within a short-term Commercial insurance industry required.
- Grade 12
- IISA professional membership (licentiate / associate)
- FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
- Proficiency in MS Word and Excel
- Santam Commercial product training (SMK’s)
- Regulatory Examination (RE)
- Extensive commercial short-term insurance knowledge
- Risk Identification and Assessment programme (RIA)
- A good understanding of contact centre processes, SLA’s and commercial quoting tools.
- Good communication and negotiation skills
- Proficient in Afrikaans and English
- Strong client service orientation
- Strong analytical skills
- Ability to work under pressure
- Strong sense of self-management
- Strong relationship building and network skills (internal and external parties)
- Delivering results and meeting client expectations
- Ability to cope with conflicting demands and to prioritise tasks
- Ability to influence
- Enterprising and commercial thinking
- Deciding and initiating action
- Relating and networking
- Analysing
- Applying expertise and technology
- Achieving personal work goals and objectives
- Continuous professional development
- Researching
- Planning and organising
- Writing and reporting
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Following instructions and procedures
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