South Africa Job Openings

Sanlam

Commercial Underwriter - Johannesburg (JG 9)

Bellville

FULL TIME

October 23, 2024

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

Requisition Number and Details

Req No:27637

Closing Date: 31 October 2024

Commercial Underwriter (JG9)
Santam’s Intermediated Business’ division currently has an exciting opportunity available for a Commercial Online Underwriter (COE), who will be based within the Online Broker department. (Johannesburg)

What will you do?

Work in this job family stream is concerned with managing commercial risk by providing specialist technical underwriting advice. COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process.
COE’s are responsible for taking sound underwriting decisions through mandates and taking initiative. The COE is a key source of knowledge and leverage to the business at large. COE is the gate keeper of the health of the risk.

What will make you successful in this role?

Effective underwriting of complex risks (new business, renewals, ad-hoc)
Identifying re-insurance and appropriate action
Effective screening actions
Providing quality and correct feedback on high level technical queries
Working within higher level mandates
Ownership of non-standard commercial products
Negotiating with internal and external clients
Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
Strong retention (profitability and growth) focus

QUALIFICATIONS AND EXPERIENCE

A minimum of 6 years underwriting experience within a short-term Commercial insurance industry required.
Grade 12
IISA professional membership (licentiate / associate)
FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
Proficiency in MS Word and Excel
Santam Commercial product training (SMK’s)
Regulatory Examination (RE)
Extensive commercial short-term insurance knowledge
Risk Identification and Assessment programme (RIA)
A good understanding of contact centre processes, SLA’s and commercial quoting tools.

SKILLS

Good communication and negotiation skills
Proficient in Afrikaans and English
Strong client service orientation
Strong analytical skills
Ability to work under pressure
Strong sense of self-management
Strong relationship building and network skills (internal and external parties)

COMPETENCIES

Delivering results and meeting client expectations
Ability to cope with conflicting demands and to prioritise tasks
Ability to influence
Enterprising and commercial thinking
Deciding and initiating action
Relating and networking
Analysing
Applying expertise and technology
Achieving personal work goals and objectives
Continuous professional development
Researching
Planning and organising
Writing and reporting
Following instructions and procedures

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as Mi Way and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and while based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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