South Africa Job Openings
HotelJobs.co.za
DMC Wholesale Travel Specialist - Hospitality Group - Sandton
Sandton
FULL TIME
September 11, 2024
Responsibilities:
Creatively plan and design tailor-made itineraries for leisure FIT clients.
Manage the reservations process from quote to finalizing, including invoicing and travel documents.
Adhere to strict turnaround times according to standard operating practices.
Proactively sell products and services to provide the best possible itinerary for guests.
Maintain constant and clear communication with colleagues, agents, operators, guests, and suppliers.
Requirements:
Good understanding of delivering excellent service to agents and guests.
In-depth knowledge of Tourplan or a similar booking system.
In-depth geographical, logistical, and product knowledge of two of the following regions: South, Southern, and East Africa.
Willingness and aptitude to learn.
Skills Required:
Proficiency in computer skills, including Tourplan, ESS, MS Office applications (Word, Excel, Power Point, Outlook), and WETU.
Ability to analyze quantitative and qualitative data and make decisions based on the analysis.
Relevant understanding of business strategy and commercial decision-making.
Strong sales process and problem-solving skills.
Experiential creativity and a focus on guest delight.
Effective communication, time management, teamwork, and interpersonal skills.
Attention to detail, administration, and organization skills.
Proficiency in P-drive navigation and paperless filing.
Speed reading and typing.
Experience Required:
Minimum of 3-5 years of inbound tour operating experience.
Tourplan experience is an advantage.
The successful candidate should possess an enquiring mind, be methodical, pay attention to detail, demonstrate creativity, show perseverance and patience, work well under pressure, accept routine tasks, have high energy levels, be flexible, and have the ability to overcome obstacles and persist with the task at hand. Decisiveness and adaptability are essential traits.
Package:
Competitive salary on offer based on experience and expected renumeration
Medical Aid
Provident Fund
Fantastic Additional Company Perks
To apply please send your CV, references and profile photo today... Good Luck!
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