South Africa Job Openings
HotelJobs.co.za
General Management Couple
Addo
FULL TIME
November 13, 2024
Boutique Safari Lodge- Addo, Eastern Cape
An exciting opportunity for a well experienced General Management couple to live and work in one of the most beautiful areas of South Africa. The couple needs to be business minded in a hospitality sense with extensive knowledge on budgets, forecasts etc but also extremely hands on with guests and staff!
Key Performance Areas & Requirements:
- At least 10 years Lodge Management Experience at a 4/5* Safari Lodge property within Southern Africa and previous experience in a similar role is essential.
- Efficient management of day-to-day hospitality operations- all functions of operations need to be supervised and managed carefully
- Ensure that the asset is well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordingly
- Checking and reporting of required maintenance work (in accordance with the above and budgets). Strong practical maintenance skills given the rural nature of the location
- Excellent Admin skills in relation to day to day operational accounting (cash ups, purchases etc) stock/inventory needs and procurement and HR needs
- Excellent financial acumen: Short and Long term budgets, forecasts, reporting on performance
- Excellent computer literacy: Microsoft office suite, Semper PMS experience would be excellent, general email and program savvy
- Social Media Skills: efficiently manage online guest reviews and ensure all online and social media platforms are managed and are reflective of the establishment.
- Excellent People Skills with both guests- extremely hands on- engaging with every guest, being the face of the lodge.
- Responsible for swift handling and resolving of guest needs, requirements, and compliments and complaints
- Must have excellent communication and staff relation skills- Inspires, motivates, and maintains good staff relations and productivity
- Provides on-going staff training and development: organising training events etc to help upskill the current staff
- VERY IMPORTANT: Able to work hospitality shifts and hours and maintain a good work-life balance.
- As this position is a remote Safari position, appreciation for the great outdoors and knowledge thereof will be of benefit to successful applicants.
Package:
- Very Competitive Salary for the right couple- please note the specs as this is a senior position.
- Accommodation included as a 2 bedroomed house on the property- family and pets to be discussed
- Other Company Benefits
Start Date: ASAP
To Apply: apply below .za
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