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When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit:

To deliver a consistent and high-quality HR Services experience with regard to Employee Relations. To align to global standards in order to ensure a consistent, efficient and effective

Your responsibilities will include:

• To be the first point of contact to the business for all ER process and policy queries and/or issues.
• To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management.
• Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases.
• To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable.
• To facilitate, investigate and appropriate close HR related Speak Up cases
• Build and maintain relationships/clarify expectations with key stakeholders.
• To be involved in sub- project deliverables on needs driven basis.
• Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment.
• Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting

The ideal candidate for this role will have:

• 3-year Degree/Diploma in HR/Law/ Employee Relations related field – essential
• Honours degree in HR/ER-related field - desirable
• 5 years relevant experience in HR-related field/ER (essential)

Knowledge

• Labour Legislation, BCEA
• Employee Relation Practices
• HR policies and procedure
• Microsoft Office software packages
• SAP (advantage)
• HR processes (advantage)
• HR Theories and Models
• Business Understanding

Skills

• Communication/Engagement
• Evaluation
• Consulting
• Interpersonal
• Negotiation
• Judgement
• Decision making
• Problem solving
• Rapport-building skills
• Conflict resolution skills
• Relationship Building
• Presentation and reporting skills

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 14 November 2024.


The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.