• Act as a point of contact for and collaborate with employees & management regarding workplace-related concerns, complaints, and grievances, and address in a timely and fair manner
• Investigate and resolve employee disputes and conflicts.
• Monitor and manage the HR email inbox & employee queries in partnership with Talent Ops team
• Providing support during the recruitment process.
• Promote a positive and inclusive workplace culture in line with our Diversity, Equity, & Inclusion initiatives that fosters effective communication and employee engagement.
• Assist with the development, implementation, and maintenance of IR policies and procedures, and other HR initiatives and systems.
• Ensure MRI’s Diversity, Equity, and Inclusion policies and initiatives are weaved through and demonstrated in our employee relations policies & procedures.

• Assist in administering the disciplinary process, including issuing warnings and ensuring compliance with due process.
• Coordinate, manage and attend disciplinary hearings and documentation.
• Maintain accurate records of disciplinary actions taken.
• Mediate disputes and facilitate effective resolutions between employees or between employees and management.
• Represent the company at the CCMA on external disputes

• Stay updated with South African labor laws and regulations to ensure the company's compliance with all relevant legal requirements.
• Develop and conduct IR training to enhance leadership capabilities.
• Support in the execution of predefined HR Projects and ad hoc duties.

• 4 to 5 years operational experience in Labour Relations and HR Generalist
• Strong knowledge of South African Employment Law i.e., LRA, BCEA, EEA, Skills Development Act etc and Health and Safety Act
• Proven track record with CCMA representation and other elements of Conflict Management
• Experience in implementing and drawing up EE Plans
• Diligent and meticulous attention to detail
• Strong written and verbal communication
• Planning & Organisational skills
• Superior presentation skills
• Relationship –building skills
• Ability to work under pressure
• Maintain strict confidentiality & professionalism

• Degree or Diploma in Human Resources Management OR Industrial Relations OR Labour Law.

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!