South Africa Job Openings

Shoprite Group
KYC/AML Verification Agent
Brackenfell
FULL TIME
October 31, 2024
Risk Mitigation: Reduces exposure to fraud, money laundering, and terrorist financing risks by identifying and reporting suspicious activity early.
Customer Trust: Enhances the institution’s reputation by ensuring safe and secure financial operations, increasing customer trust.
Improved Data Integrity: By accurately verifying customer data, these roles contribute to maintaining the quality and accuracy of customer records, which is essential for making risk assessments.
- Compliance Administration
- Transaction Monitoring
- Clearing of all Politically Exposed Persons / Prominent Influential Person
- KYC – FICA
- EDD and CDD verification
- Complaints handling in line with Regulatory requirements SLA’s and Risk
- MMA Governance
- Bank / FSCA / FIC reporting
- Queries and Disputes relating to KYC - FICA
- Proactive approach during critical campaign peaks.
- Customer Communication
- Grade 12 (Matric)
- Clear Credit and Criminal Record
- Customer / Business /Compliance Support
- Good Understanding – FICA – KYC - AML – EDD and Risk processes
- Understand Customer and Compliance needs.
- Experience in Financial Institution Banking and Insurance (Advantageous)
- Neutral accent essential with excellent verbal and written English communication skills
- Confidence and creditability with the ability to articulate in a clear and concise manner
- Computer literacy to operate customer related information system
- Complaints resolution by using active listening and communication skills
- Embraces change whilst remaining productive and positive
- High degree of accuracy, to provide quality service to the business
- High degree of patience and assertiveness with excellent rapport-building skills
- Show positive involvement in team activities
- Willing to accept and learn from feedback
- Quality driven and takes pride in their work
- Maintains effective Time Management
- Dedicated and committed to performance outputs and regulatory outputs
- Self motivated individual that takes ownership and can think logically
Risk Mitigation: Reduces exposure to fraud, money laundering, and terrorist financing risks by identifying and reporting suspicious activity early.
Customer Trust: Enhances the institution’s reputation by ensuring safe and secure financial operations, increasing customer trust.
Improved Data Integrity: By accurately verifying customer data, these roles contribute to maintaining the quality and accuracy of customer records, which is essential for making risk assessments.
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