South Korea Job Openings
BD Singapore
Director, Commercial Operations, Korea
FULL TIME
October 15, 2024
- Manage 5 functional pillars across Sales operations/ Business Intelligence, BD Korea Customer Experience Center (call center/digital interface with customer), Digital/Omnichannel Marketing, and Distribution Management.
- Monitor and analyze key performance metrics to measure the effectiveness of commercial initiatives, identifying areas for improvement and driving continuous enhancement.
- Support the continuous optimization of go-to-market approaches in country, providing the right tools for Bus to choose between various promotional and distribution options.
- Support BUs in translating their strategic imperatives into tactics and campaigns, while enabling the use of technology to drive effectiveness.
- Own the local deployment and leveraging of SFDC, resulting in improved decision-making, collaboration and execution for sales and marketing teams in the country.
- Lead the development and execution of Sales Force Excellence programs, enabling high-performing sales teams through training, coaching, and performance measurement.
- Drive end-to-end Business Intelligence capabilities, starting from improved data quality and leading to advanced analytics that guide decision-making, identify market trends, and highlight growth opportunities.
- Oversee the design and delivery of Sales and Marketing training programs, equipping commercial teams with the necessary skills and knowledge to excel in their roles.
- Collaborate with regional and global stakeholders to align commercial strategies with overall business goals, sharing best practices and fostering knowledge sharing.
- Monitor and analyze key performance metrics to measure the effectiveness of commercial initiatives, identifying areas for improvement and driving continuous enhancement.
- Stay current with industry trends, regulations, and market dynamics to inform strategic decision-making and maintain a competitive edge.
- Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
- Minimum of 15 years of progressive experience in sales, marketing, or commercial roles within the medical device or healthcare industry.
- Proven track record of successfully leading cross-functional teams and driving commercial excellence initiatives.
- Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with internal and external stakeholders.
- In-depth understanding of sales and marketing processes, business intelligence tools, and pricing strategies.
- Proficiency in Korean and English.
- Willingness to travel within the Asia region as needed.
- Must be results oriented and able to prioritize multiple initiatives in a fast-paced environment and can execute plans and initiatives with sense of urgency
- Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.
- Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modelling, clustering, decision trees, neural networks, etc.
- Experience with distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, Gurobi, My SQL, etc.
- Experience visualizing/presenting data for stakeholders using: Power BI, Tableau, etc.
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