Apply for One Stop Navigator Role at Anoka-Ramsey Community College

United States Job Openings

Anoka-Ramsey Community College

One Stop Navigator

Eden Prairie

FULL TIME

November 14, 2024

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

One Stop Navigator

Institution:

Hennepin Technical College

Classification Title:

Mn SCU Academic Professional 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

HENN - Eden Prairie Campus

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

Job Description

The One Stop Navigator (OSN) will provide high quality advising and support for students on issues related to enrollment and student services. The OSN is responsible for assisting current and prospective students in navigating complex admission, assessment, registration records, advising, financial aid, tuition and general college information. Furthermore, the OSN directly supports students’ efforts to successfully enroll, persist and graduate through face-to-face, phone and online platforms. The OSN is also responsible for promoting a culture that supports diversity, equity and inclusion in all forms at Hennepin Technical College .

Minimum Qualifications

Associate’s degree
One (1) year of experience in an Enrollment Management area including Admissions, Financial Aid, Registration and Records, Advising, Student Life, Diversity or a related customer service field
Experience working with students from diverse and traditionally underserved backgrounds and with varied needs
Effective written and verbal communication skills sufficient to participate in discussions and communicate with various stakeholders
Comprehensive computer and related technology skills, including web-based resources, chat platform, social media
Able to manage multiple task and responsibilities in a fast pace environment
Ability to interpret institutional, state and federal policies and regulations and translate them into advising procedures and processes

Preferred Qualification

Bachelor’s degree
Two (2) years of experience in an Enrollment Management area including Admissions, Financial Aid, Registration and Records, Advising, Student Life, Diversity or a related customer service field
Knowledge of and experience in the Minnesota State Colleges and Universities System
Knowledge of ISRS, Perceptive Content/Image Now, u Achieve, and/or Transferology
Knowledge of FERPA, MN Data practices, MN Department of Higher Education, and/or PSEO regulations
Proficiency in a second language, particularly in Hmong, Karen, Spanish, Somali, Oromo or Vietnamese
Prior Call Center Experience

Other Requirements

Work Shift (Hours / Days of work)

Work hours will be: M, W, TH & F: 8am-4:30pm and T: 10am-6:30pm.

Telework (Yes/No) No

About

Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of more than 9,500 and offers degree and non-degree coursework in over 45 programs. Achieving a 99% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States.

Hennepin Technical College with campuses in Brooklyn Park and Eden Prairie is a member of the Minnesota State Colleges and Universities System. The college is strategically positioned to meet the economic and workforce development needs of business and industry throughout Minnesota. Hennepin Technical College faculty and staff are committed to preparing students to be successful in obtaining the education and skills that can result in employment and a career. Curriculum is industry validated and delivered in an environment that emulates the work setting. Students receive a well-rounded educational experience that gives them the skills and ability to secure the first job in their career as well as to advance in their career. For more information about Hennepin Technical College, please visit our website at: http://www.hennepintech.edu

NOTICE: In accordance with the Minnesota State Colleges & Universities (Mn SCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Mn SCU’s vehicle use criteria and consent to a Motor Vehicle Records check.

We offer a GREAT BENEFITS PACKAGE! As a State of Minnesota employer, we offer a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. We also offer a variety of retirement options including defined benefit and defined contributions plans, and voluntary retirement plans with an employer match.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

11-26-2024

Position End Date:

11-27-2024

Open Date:

11-12-2024

Close Date:

Posting Contact Name:

Sonya Thompson

Posting Contact Email:

ud9455ls@minnstate.edu

We regret to inform you that this job opportunity is no longer available as it has expired

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