United States Job Openings
Anoka-Ramsey Community College
One Stop Navigator
Eden Prairie
FULL TIME
November 14, 2024
- Associate’s degree
- One (1) year of experience in an Enrollment Management area including Admissions, Financial Aid, Registration and Records, Advising, Student Life, Diversity or a related customer service field
- Experience working with students from diverse and traditionally underserved backgrounds and with varied needs
- Effective written and verbal communication skills sufficient to participate in discussions and communicate with various stakeholders
- Comprehensive computer and related technology skills, including web-based resources, chat platform, social media
- Able to manage multiple task and responsibilities in a fast pace environment
- Ability to interpret institutional, state and federal policies and regulations and translate them into advising procedures and processes
- Bachelor’s degree
- Two (2) years of experience in an Enrollment Management area including Admissions, Financial Aid, Registration and Records, Advising, Student Life, Diversity or a related customer service field
- Knowledge of and experience in the Minnesota State Colleges and Universities System
- Knowledge of ISRS, Perceptive Content/Image Now, u Achieve, and/or Transferology
- Knowledge of FERPA, MN Data practices, MN Department of Higher Education, and/or PSEO regulations
- Proficiency in a second language, particularly in Hmong, Karen, Spanish, Somali, Oromo or Vietnamese
- Prior Call Center Experience
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