Greece Job Openings

Patrique Mercier Recruitment Nordic

German speaking customer service for Financial Sector - Athens, Greece

Athens

FULL TIME

November 18, 2024

Patrique Mercier Recruitment is a leading agency focused on connecting skilled professionals with outstanding job opportunities in Greece. We are currently seeking a German Speaking Customer Service representative for the Financial Sector to join a dynamic team in Athens, Greece. This role is perfect for individuals who are passionate about finance and committed to providing exceptional customer support. As a customer service representative, you will assist German-speaking clients with their inquiries related to financial products and services, ensuring that they receive accurate information and solutions to their challenges. Your fluency in German will be essential in delivering a premium customer experience in a fast-paced financial environment. If you are motivated by helping others and are looking to advance your career in the financial sector, we invite you to apply!

Responsibilities:
  • Provide high-quality customer support through phone, email, and chat in German.
  • Assist clients with inquiries about financial products, services, and account management.
  • Resolve customer complaints efficiently while maintaining professionalism.
  • Ensure the accurate communication of company policies and regulatory information.
  • Document customer interactions in the CRM system, maintaining accurate records.
  • Collaborate with team members to improve service processes and customer satisfaction.
Requirements:
  • Fluency in German (both spoken and written) is essential.
  • Strong communication and listening skills.
  • Previous experience in customer service, particularly in the financial sector, is a plus.
  • Excellent problem-solving capabilities with a focus on meeting customer needs.
  • Ability to work effectively both independently and as part of a team.
  • Understanding of financial products and services is advantageous.
  • Proficient in using digital communication tools and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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