Greece Job Openings
Patrique Mercier Recruitment Nordic
German speaking customer service for Financial Sector - Athens, Greece
Athens
FULL TIME
November 18, 2024
Responsibilities:
- Provide high-quality customer support through phone, email, and chat in German.
- Assist clients with inquiries about financial products, services, and account management.
- Resolve customer complaints efficiently while maintaining professionalism.
- Ensure the accurate communication of company policies and regulatory information.
- Document customer interactions in the CRM system, maintaining accurate records.
- Collaborate with team members to improve service processes and customer satisfaction.
- Fluency in German (both spoken and written) is essential.
- Strong communication and listening skills.
- Previous experience in customer service, particularly in the financial sector, is a plus.
- Excellent problem-solving capabilities with a focus on meeting customer needs.
- Ability to work effectively both independently and as part of a team.
- Understanding of financial products and services is advantageous.
- Proficient in using digital communication tools and customer management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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