Greece Job Openings
Patrique Mercier Recruitment Nordic
Italian Speaking Customer Service Banking with full relocation - Athens, Greece
Athens
FULL TIME
October 24, 2024
Responsibilities:
- Deliver exceptional customer service through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding banking services, accounts, and transactions.
- Resolve customer complaints and issues efficiently and professionally.
- Provide guidance on banking products, services, and policies.
- Maintain accurate documentation of customer interactions in the CRM system.
- Collaborate with colleagues to improve service delivery and customer satisfaction.
- Stay updated on banking regulations and product knowledge to assist customers effectively.
- Fluency in Italian (spoken and written) is essential.
- Strong verbal and written communication skills.
- Previous experience in customer service, preferably in the banking sector, is highly desirable.
- Excellent problem-solving skills and a commitment to customer satisfaction.
- Ability to work independently and as part of a collaborative team.
- Understanding of banking products and services is a plus.
- Willingness to relocate to Athens, Greece, with support provided.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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