Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Customer Service Banking with full relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a leading recruitment agency specializing in connecting talented candidates with exciting opportunities across Greece. We are currently seeking an Italian Speaking Customer Service representative in the Banking sector, offering full relocation support to Athens, Greece. This role is ideal for dynamic individuals who possess a passion for providing exceptional customer service and have a background or interest in banking and finance. As a key member of our team, you will assist Italian-speaking customers with their banking inquiries, offer solutions to their issues, and ensure they have a seamless banking experience. If you are looking for an opportunity to enhance your professional career in a vibrant city while utilizing your language skills, we encourage you to apply!

Responsibilities:
  • Deliver exceptional customer service through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding banking services, accounts, and transactions.
  • Resolve customer complaints and issues efficiently and professionally.
  • Provide guidance on banking products, services, and policies.
  • Maintain accurate documentation of customer interactions in the CRM system.
  • Collaborate with colleagues to improve service delivery and customer satisfaction.
  • Stay updated on banking regulations and product knowledge to assist customers effectively.
Requirements:
  • Fluency in Italian (spoken and written) is essential.
  • Strong verbal and written communication skills.
  • Previous experience in customer service, preferably in the banking sector, is highly desirable.
  • Excellent problem-solving skills and a commitment to customer satisfaction.
  • Ability to work independently and as part of a collaborative team.
  • Understanding of banking products and services is a plus.
  • Willingness to relocate to Athens, Greece, with support provided.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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