Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Customer Service for High-End Coffee Machines - Athens, Greece

Athens

PART TIME

October 24, 2024

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in Greece, specializing in various dynamic industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently on the lookout for an enthusiastic Italian Speaking Customer Service representative for High-End Coffee Machines to join a prestigious team in Athens, Greece. This role is perfect for individuals who are passionate about customer service and have a keen interest in luxury coffee products. You will be providing outstanding support and guidance to customers, ensuring they have the best experience possible with our high-end coffee machines. As a key player in our customer service team, you will be responsible for addressing inquiries, resolving issues, and helping customers maximize their enjoyment of these premium products. If you thrive in fast-paced environments and possess excellent communication skills in Italian, we invite you to take this opportunity to contribute to a top-tier company in the vibrant city of Athens, while also utilizing your language skills to connect with clients in their native language.

Responsibilities:
  • Provide top-notch customer service via phone, email, and chat.
  • Assist customers with inquiries regarding high-end coffee machines and related products.
  • Resolve customer complaints promptly and professionally.
  • Guide customers through product setup, troubleshooting, and maintenance.
  • Provide accurate information about products, promotions, and services.
  • Maintain detailed records of customer interactions in the database.
  • Collaborate with team members to improve service quality and efficiency.
Requirements:
  • Fluency in Italian (spoken and written) is a must.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service or a related field is preferred.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to work independently and as part of a team.
  • Familiarity with high-end consumer products, especially coffee machines, is a plus.
  • Proficient in using computer systems and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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