Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Customer Service, fully paid relocation - Remote in Greece

FULL TIME

October 24, 2024

Patrique Mercier Recruitment is a prominent agency dedicated to connecting candidates with exciting job opportunities in Greece, particularly for individuals looking to utilize their language skills. We are excited to announce a position for an Italian Speaking Customer Service representative with fully paid relocation for a remote role based in Greece. This unique opportunity allows you to work from the comfort of your home while being part of a dynamic team. You'll be responsible for providing outstanding customer service and support to Italian-speaking clients, ensuring that their needs are met with professionalism and care. If you're enthusiastic about helping others and are looking for a rewarding career that also offers relocation support, this role is made for you!

Responsibilities:
  • Deliver exceptional customer service via phone, email, and live chat communications.
  • Assist customers with inquiries, providing information and solutions related to our services.
  • Handle complaints and issues with professionalism and a focus on customer satisfaction.
  • Educate customers on products and services to enhance their experience.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to continuously improve service quality.
Requirements:
  • Fluency in Italian (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous customer service experience is preferred.
  • Problem-solving skills with a focus on achieving customer satisfaction.
  • Ability to work independently and as part of a remote team.
  • Flexible and adaptable to changing customer needs.
  • Familiarity with digital communication tools and customer management software.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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