Greece Job Openings

Patrique Mercier Recruitment Nordic

Italian Speaking Technical Support Roles with full relocation - Athens, Greece

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment Nordic is excited to present an amazing opportunity for Italian Speaking Technical Support professionals to join our team in the vibrant city of Athens, Greece. This position comes with full relocation support, allowing candidates to embark on a rewarding career adventure while immersing themselves in the rich culture and dynamic atmosphere of Greece. As a Technical Support Specialist, you will assist clients with technical inquiries, troubleshoot issues, and provide exceptional customer service related to various IT products and services. If you possess a strong technical background, excellent communication skills, and a passion for helping others, we would love to hear from you!

Responsibilities:
  • Deliver outstanding technical support to Italian-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve technical issues related to software, hardware, and networking.
  • Guide customers through problem resolution processes and provide clear explanations of technical concepts.
  • Document customer interactions and technical resolutions accurately.
  • Collaborate with other team members to improve service quality and customer satisfaction.
  • Provide feedback on common technical issues and suggest improvements to enhance service efficiency.
Requirements:
  • Fluency in Italian (spoken and written) is required.
  • Previous experience in technical support or a related IT role is highly beneficial.
  • Strong problem-solving skills with the ability to understand and explain technical concepts.
  • Excellent communication skills and a customer-centered approach.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Willingness to relocate to Athens, Greece, with full relocation expenses covered by the company.
  • Ability to work independently and in a collaborative team environment.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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