Italian Speaking Video Streaming Support with full relocation - Athens, Greece

Greece Job Openings

Patrique Mercier Recruitment Nordic

Athens

FULL TIME

October 24, 2024

Patrique Mercier Recruitment Nordic is excited to offer an exceptional opportunity for Italian Speaking Video Streaming Support professionals to join our team in the vibrant city of Athens, Greece. This role comes with full relocation support, making it an ideal choice for those looking to enhance their careers while exploring the rich culture and beauty of Greece. As a Video Streaming Support Specialist, you will assist users with their inquiries related to video streaming services, troubleshooting issues, and ensuring a seamless viewing experience. Your role will be essential in providing top-notch customer service and support to our Italian-speaking clients, helping them enjoy their favorite content without interruptions.

Responsibilities:

Provide exceptional support to Italian-speaking customers via phone, email, and chat regarding video streaming services.
Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
Guide customers through setup processes and service features.
Document customer interactions and maintain records of technical issues and resolutions.
Collaborate with the technical support team to improve service quality and user experience.
Gather customer feedback to suggest improvements for products and services.

Requirements:

Fluency in Italian (spoken and written) is required.
Previous experience in customer support, particularly in the tech or streaming industry, is preferred.
Strong communication and interpersonal skills.
Ability to troubleshoot technical issues and provide effective solutions.
Understanding of video streaming technologies and platforms is a plus.
Willingness to relocate to Athens, Greece, with all relocation costs covered by the company.
Ability to work independently while managing multiple tasks in a fast-paced environment.

Benefits:

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )

We regret to inform you that this job opportunity is no longer available as it has expired

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