Greece Job Openings
Patrique Mercier Recruitment Nordic
Slovenian Speaking customer service for big Tobacco Company - Athens, Greece
Athens
FULL TIME
November 8, 2024
Responsibilities:
- Deliver high-quality customer service through phone, email, and chat communications in Slovenian.
- Assist customers with inquiries related to products, orders, and company policies.
- Resolve customer complaints efficiently while maintaining professionalism and empathy.
- Provide detailed information about product offerings and promotions.
- Keep accurate records of customer interactions in the CRM system.
- Collaborate with team members to enhance the overall service quality and customer experience.
- Fluency in Slovenian (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably in the tobacco or consumer goods sector, is a plus.
- Excellent problem-solving abilities focused on customer satisfaction.
- Ability to work both independently and collaboratively as part of a team.
- Knowledge of product regulations in the tobacco industry is an advantage.
- Proficiency in using digital tools and customer relationship management software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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