CMA CGM Holland is located in Europe's largest container port: Rotterdam, commonly known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

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We endeavour for Better Ways in everything we do our culture is embodied by boldness , imagination , exemplarity and excellence . With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in.

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As part of its growth and development, CMA CGM Holland is looking for an Invoicing Officer to join its Freighting & Invoicing department, in the Customer Care pillar.

ABOUT THE ROLE

The main role of the Invoicing Officer is to manage timely and accurate invoicing of all shipments under Benelux scope. This function is responsible for monitoring Not Invoiced Freight amounts (NIF) and DDSM to be invoiced amounts (TBI) while complying with all Group processes and requirements.

The key responsibilities of the Invoicing Officer are divided as such:

Freight invoicing

Run Booking at risk

Run Auto freighting after vessel departure

Check and add Manual charges from booking remarks

Performing Audit Checks (managing exceptions)

Monitor and invoice Cross Payments

Maintain Customer invoicing profile

Issuing and sending invoices and credit notes

Root Cause analysis of delayed invoices and Credit notes

DDSM Invoicing

Monitor To Be Invoiced DDSM

Check and Clear Errors that may hinder DDSM invoicing timeliness or accuracy

Maintain Customer invoicing profile

Issuing and sending DDSM invoices and credit notes

Monitor and invoice transferred DDSM charges

Root Cause analysis of delayed DDSM invoices and Credit notes

SKILLS AND COMPETENCIES

Strong knowledge in Shipping Industry

Excellent communication skills

Customer knowledge

Knowledge of the legal and / or regulatory frame

Risk management knowledge

Customer service/ user support

Booking

Customer invoicing

Software / IT Application

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including:

Solid pension with contributions fully covered by CMA CGM

Annual performance bonus subject to personal and company performance

Collective health insurance with discount on additional packages

Opportunity to participate in volunteer initiatives

Access to 3000+ learning resources and courses

Birthday bonus

Come and find your better way with us!

Applying for this role is only possible in case you are Dutch residents therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities.

:: Acquisition in response to the vacancy is not deemed desirable ::