Netherlands Job Openings
Mollie
Workplace Experience Lead
Amsterdam
FULL TIME
September 4, 2024
At Mollie, we want to ensure all Mollies have a great employee experience, of which their time at our Offices plays a critical role. Together with your team you will ensure all our offices are a great place to work. This supports us with building an inclusive culture where our employees feel engaged and that they can be their authentic self!
You will be part of the People Domain, and will be working closely with colleagues from across Mollie. You will lead and partner with a team of five Mollies (currently NL, PT, IT, UK) in delivering exceptional employee and visitor / guest experiences.
Our ideal candidate has great stakeholder and project management skills. Mollie is a high paced and dynamic environment with fun challenges that pop up all the time. As such, an eye for detail and accuracy is important together with a proactive and resilient attitude.
The role is a mix of Strategic, Tactical and Operational responsibilities - like most roles in Mollie and never a dull moment! The successful candidate could find themselves working on location strategy at one moment, implementing a fire drill the next and then popping to the supermarket for some ice creams on a hot day!
This role covers the following:
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Workplace Experience: Responsible for creating and maintaining an engaging Mollie work environment in all our offices through service delivery and other initiatives including but not limited to catering solutions and events. Creating an amazing first impression with a lovely Mollie hospitality greeting!
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Portfolio and real estate transaction management: Ensure that leases are well managed, landlord relationships are maintained and renewals are processed in time.
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Office establishment: Source new office premises in response to business needs and location strategy, plan and manage potential fit-out projects and deliver new workspaces.
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Sustainability: Drive sustainability measure and reporting for all sites in line with Mollies sustainability strategy and provide annual carbon footprint emission reporting.
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Data and metrics: Prepare and analyse performance metrics measuring office occupancy/attendance and cost comparisons across the office portfolio.
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Maintenance : Manage and update maintenance plans for our offices to ensure that statutory maintenance remains up to date and reactive maintenance is performed without delay.
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Health and Safety: Trained in specific First Aid and emergency response procedures in office environments. Responsible for country specific regulatory requirements like the RI&E in the Netherlands.
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Budget control: Accountable for budget creation and spend across the portfolio.
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People Management: Leading a team across Europe and supporting them in their performance and growth.
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Catering: Leading our vendors and portfolio of catering for our Mollies.
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Facility Management: Coordination and management of services, infrastructure, and activities within buildings or workspaces to ensure functionality, safety, and efficiency.
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Vendor and stakeholder management: Deal with a variety of vendors and stakeholders to perform services and deliver on projects.
Requirements:
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You have at least 7+ years of experience as a Facilities Manager or similar
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Experienced in opening international offices in other European countries
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You have strong stakeholder management and project management skills and are comfortable with managing multiple tasks under timelines and shifting priorities
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Experience in managing third party suppliers and outsourced service providers
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You have excellent communications skills in English (other European languages are a plus)
What you’ll bring:
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Experience working in a fast paced scale up and feeling comfortable with ambiguity
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High levels of energy with a huge dose of optimism and positivity
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Team player who loves to bring new ideas on the table and is happy to roll up their sleeves and get stuck in
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A healthy sense of humour
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Willingness to travel to our locations
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A valid EU driving license
This role is office based in Amsterdam with some flexibility with the team and travel to our other office location.
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